Crew Member

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $11.50 - $15.25
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Work Schedule

Standard Hours
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Benefits

Competitive wages
flexible scheduling
Training and development opportunities
Employee Discounts
A friendly team environment

Job Description

Dunkin' is a well-known and beloved international coffee and baked goods chain renowned for serving high-quality coffee, donuts, and fast food in a friendly and efficient manner. Established with a mission to provide guests with delicious products delivered with a smile, Dunkin' has become a staple stop for customers seeking quick, reliable, and tasty meals and beverages. This franchise operates under independent ownership, meaning each location is managed by a franchisee who is responsible for their staff, wages, and benefits, which can vary from one franchisee to another.

This role of Crew Member at a Dunkin' franchise offers the o... Show More

Job Requirements

  • Ability to work a flexible schedule including weekends and holidays
  • Must be punctual and reliable
  • Must handle point of sale transactions accurately
  • Adhere to uniform and grooming standards
  • Ability to stand for extended periods
  • Willingness to actively participate in training
  • Commitment to food safety and cleanliness standards

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or food service is a plus
  • Ability to work well in a team environment
  • Strong communication and interpersonal skills
  • Willingness to learn and follow detailed procedures
  • Basic math and money handling skills
  • Ability to handle multiple tasks in a fast-paced environment

Job Duties

  • Ensure each guest is highly satisfied with their experience at Dunkin'
  • Acknowledge guests with a friendly smile and respond to needs and special requests
  • Resolve guest problems with a sense of urgency
  • Communicate clearly with each guest in a friendly and courteous way
  • Complete all orders accurately and within Dunkin' speed of service standards
  • Consistently serve quality food and beverages to each guest
  • Issue receipts with each order to provide guests the opportunity to share feedback
  • Participate in team service to ensure quick guest service
  • Maintain food safety standards
  • Contribute to workstation and restaurant cleanliness
  • Describe and assemble promoted products and beverages per marketing promotion
  • Monitor and adjust products in the back case according to merchandising standards

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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