Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $12.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
employee discount
Flexible Schedule
Training and Development
team environment
Career growth opportunities
Job Description
This job opportunity is with an independently owned and operated Dunkin' Donuts franchise, operated under a franchise granted by DD Franchising LLC. It is important to note that you are applying to work directly with the franchisee, not Dunkin' Brands, Inc., Dunkin' Donuts, or any of their affiliates. The franchisee acts as an independent business owner and is solely responsible for all employee-related matters, including wages, benefits, and working conditions. These aspects may vary from one franchisee to another. The Dunkin' Donuts trademarks, logos, and design elements are licensed from DD IP Holder, LLC and are used under official authorization.... Show More
Job Requirements
- High school diploma or equivalent preferred
- previous customer service experience helpful
- minimum age requirements to operate restaurant equipment may apply
- ability to work a flexible schedule including weekends and holidays
- physical ability to stand for extended periods
- ability to work in a fast-paced environment
- basic verbal and written communication skills
Job Qualifications
- Fluent in English
- basic computer skills
- capable of counting money and making change
- able to operate restaurant equipment
- understands and exceeds guest expectations, needs and requirements
- develops and maintains guest relationships
- displays a sense of urgency with guests
- seeks ways to improve guest satisfaction
- follows brand recommended guest recovery process
- sets and maintains high standards
- acts as a role model
- consistently meets or exceeds goals
- contributes to team performance
- identifies and resolves issues and problems
- uses information to make decisions and solve problems
- develops and maintains relationships with team
- operates with integrity
- demonstrates honesty
- treats others with respect
- keeps commitments
Job Duties
- Work well and interacts with others respectfully
- respond positively to coaching and feedback
- communicate with team members
- able to learn and execute multiple tasks
- provide guest service
- resolve guest issues
- follow brand standards, recipes and systems
- follow safety, food safety and sanitation guidelines
- comply with all applicable laws
- maintain clean and neat work environment
- execute restaurant standards and marketing initiatives
- handle POS transactions and payments with accuracy
- prepare and deliver all products according to brand standards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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