BWW GO

Crew Member

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $16.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Paid Time Off
employee discount
Flexible Schedule
Training and Development
supportive work environment

Job Description

This position is offered by an independently owned and operated Dunkin' Donuts franchise, which operates under a franchise granted by DD Franchising LLC. Unlike corporate positions directly with Dunkin' Brands, Inc., this opportunity involves working with a local franchisee who is the sole employer responsible for setting wage and benefit programs. Franchisees are independent business owners managing their own employees and customizing offerings to meet the needs and preferences of their local communities. Dunkin' Donuts is a globally recognized brand famous for its coffee, baked goods, and fast, friendly service. With a strong customer focus and efficient operations, Dunkin' Donuts... Show More

Job Requirements

  • minimum age requirements may apply
  • able to work in a fast-paced environment
  • capable of standing for long periods
  • good communication skills
  • basic math skills
  • ability to follow instructions
  • dependable and punctual

Job Qualifications

  • fluent in english
  • basic computer skills
  • capable of counting money and making change
  • able to operate restaurant equipment
  • understands and exceeds guest expectations
  • develops and maintains guest relationships
  • displays a sense of urgency with guests
  • seeks ways to improve guest satisfaction
  • asks questions, commits to follow-through
  • resolves guest concerns by following brand recommended guest recovery process
  • sets and maintains high standards for self and others
  • acts as a role model
  • consistently meets or exceeds goals
  • contributes to the overall team performance
  • understands how his/her role relates to others
  • identifies and resolves issues and problems
  • uses information at hand to make decisions and solve problems
  • includes others when necessary
  • develops and maintains relationships with team
  • operates with integrity
  • demonstrates honesty
  • treats others with respect
  • keeps commitments

Job Duties

  • work well and interacts with others respectfully
  • respond positively to coaching and feedback
  • communicate with team members
  • able to learn and execute multiple tasks
  • provide guest service
  • resolve guest issues
  • follow brand standards, recipes and systems
  • follow safety, food safety and sanitation guidelines
  • maintain clean and neat work environment
  • execute restaurant standards and marketing initiatives
  • handle POS transactions and payments with accuracy
  • prepare and deliver all products according to brand standards

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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