Cass Food Group, LLC

Crew Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Benefits

Starting at 15/hr
Full-time position
Paid break
time and a half holiday pay

Job Description

Dairy Queen is a well-known franchise within the fast food and ice cream industry, recognized nationwide for its iconic soft serve and a wide variety of treats. Each Dairy Queen restaurant is independently owned and operated by franchisees who work under the Dairy Queen system but are separate from the American Dairy Queen Corporation or International Dairy Queen, Inc. As a franchisee-operated business, the local franchisee restaurant is the employer, responsible for decisions on hiring, wages, hours, and other employment matters. Dairy Queen prides itself on creating positive customer experiences and a friendly environment where both customers and employees feel... Show More

Job Requirements

  • Communicate positively with fans and co-workers constantly during shifts
  • Work well under pressure packed situations while maintaining a great attitude
  • Comfortable standing for entire shift and able to lift 50 pounds
  • Practice established food handling procedures and meet any local health regulations
  • Exhibit good manners, proper personal hygiene and promptness
  • Have fun and maintain a positive attitude at all times

Job Qualifications

  • Positive and energetic personality
  • Strong customer service skills
  • Ability to work in a fast-paced environment
  • Attention to detail in food preparation and safety
  • Good communication skills
  • Team player mindset
  • Ability to maintain composure under pressure

Job Duties

  • Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
  • Enthusiastically greet and welcome fans to the Dairy Queen brand
  • Assist fans with menu navigation and product ingredient questions
  • Strive to exceed fan expectations and deliver fan first service through timely and quality service
  • Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
  • Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
  • Prepare treat products following restaurant, health, and safety standards and procedures
  • Create and maintain a positive, safe, clean, and inviting environment for fans and team members
  • At all times exhibit a genuine passion for excellence
  • Perform other duties as assigned by management

Job Qualifications

Experience

No experience required

Job Location