Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $15.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Flexible Schedule
Job Description
The Dream Pizza, LLC is a spirited and customer-centric pizza company renowned for its unwavering commitment to delivering exceptional quality products and unparalleled customer service. Established with a core set of values that uphold ethics, empathy, and excellence, The Dream Pizza has cultivated a vibrant company culture that prioritizes transparency, authenticity, respect, and accountability. These foundational principles serve as the compass guiding every decision, interaction, and action within the organization, fostering an environment where employees and customers alike feel valued and appreciated. The Dream Pizza takes pride in its dedication to serving not just delicious pizzas but also exceptional customer... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience
- Ability to handle multiple customer interactions simultaneously
- Strong interpersonal skills
- Basic proficiency with computers and point-of-sale systems
- Ability to remain patient and empathetic under pressure
- Willingness to learn and adapt to company policies and procedures
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- Excellent verbal and written communication skills
- Friendly and approachable demeanor
- Experience in customer service roles
- Strong multitasking and organizational capabilities
- Basic math skills for processing transactions
- Effective problem-solving skills
- Attention to detail
- Ability to work well within a team
- Flexibility to adapt to changing environments and tasks
Job Duties
- Managing customer interactions via phone and in-person with professionalism and friendliness
- Providing detailed product information and assisting customers in selecting suitable products
- Processing customer orders accurately and efficiently
- Collaborating with team members to achieve customer service goals
- Maintaining up-to-date knowledge of company products, policies, and procedures
- Identifying and resolving customer issues promptly or escalating when necessary
- Contributing to a positive team environment and supporting colleagues as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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