
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.50 - $22.00
Work Schedule
Flexible
Benefits
Flexible Schedule
Employee Discounts
team environment
Training and Development
opportunities for growth
Positive work culture
Confidentiality assured
Job Description
The Melt is a popular fast-casual restaurant located in Palo Alto, California, known for its inviting atmosphere and high-quality menu offerings focused on sandwiches, salads, soups, sides, and shakes. Established with a mission to provide an "I Love It Here" experience, The Melt strives to deliver exceptional customer service combined with delicious food prepared fresh for every guest. This company values guest engagement, product excellence, and a clean, safe dining environment. The Melt operates in a fast-paced environment that requires teamwork, attention to detail, and strong communication skills from all crew members.
The Crew Member position a... Show More
The Crew Member position a... Show More
Job Requirements
- Must be happy and at least 16 years old to apply
- must have strong interpersonal skills, a positive attitude and the ability to learn quickly
- must be available to work flexible hours including peak sales times, opening shifts, closing shifts, and weekends
- prior experience not required but helps if you've worked in a restaurant, deli, cafe, fast food, coffee, retail or customer service
- must be able to work under pressure and multi-task in a fast-paced environment
- must be able to read and communicate in English
- must be able to lift between 25-50 lbs
Job Qualifications
- Must be happy and at least 16 years old to apply
- must have strong interpersonal skills, a positive attitude and the ability to learn quickly
- must be available to work flexible hours including peak sales times, opening shifts, closing shifts, and weekends
- prior experience not required but helps if you've worked in a restaurant, deli, cafe, fast food, coffee, retail or customer service
- must be able to work under pressure and multi-task in a fast-paced environment
- must be able to read and communicate in English
- must be able to lift between 25-50 lbs
Job Duties
- Welcoming every guest with a smile
- delivering fast, friendly and accurate service to all guests
- answering guest questions related to the menu and suggestive selling to help the guest order
- having knowledge of the various guest programs and technology such as Thanx, Kiosk and Online Ordering
- having full knowledge of the menu and ingredients profile for all Melt menu items
- ensuring order accuracy upon guest delivery
- monitoring ticket times to ensure food is delivered within THE MELT's speed of service guidelines
- following recipes accurately during food prep as well as sandwich builds, salads, soups, sides, and shakes
- following all Melt policies related to uniform, grooming and personal hygiene
- following all food safety and sanitation requirements and practices
- ensuring guest areas such as dining room, restrooms are clean and well stocked at all times
- ensuring your station (FOH or BOH) is clean and well stocked at all times
- following all crew policies and procedures related to successful employment at THE MELT
- promoting teamwork to achieve restaurant goals
- attending and being punctual to all scheduled shifts
- communicating with fellow crew members in a courteous and respectful manner
- following all safety policies and procedures to eliminate risk of injury/illness for crew and guests
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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