Cass Food Group, LLC

Crew Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Standard Hours
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Benefits

Paid break
time and a half holiday pay
Full-time position

Job Description

Dairy Queen is a well-established fast-food franchise known for its delicious ice cream treats and fast casual dining experience. Operating as part of a global network of franchisees, each individual Dairy Queen restaurant is independently owned and operated, ensuring a local, community-focused approach to service while maintaining the beloved brand standards that customers expect. This franchisee-operated establishment is seeking enthusiastic, energetic individuals to join their team and help continue the tradition of outstanding customer service and quality products. The company values positive attitudes, accountability, and a willingness to create engaging and memorable experiences for their customers, often referred to as... Show More

Job Requirements

  • communicate positively with fans and co-workers constantly during shifts
  • work well under pressure packed situations while maintaining a great attitude
  • comfortable standing for entire shift and able to lift 50 pounds
  • practice established food handling procedures and meet any local health regulations
  • exhibit good manners, proper personal hygiene and promptness
  • have fun and maintain a positive attitude at all times

Job Qualifications

  • positive attitude and eagerness to lead
  • ability to provide excellent customer service
  • effective communication skills
  • basic knowledge of food safety practices
  • team player mentality
  • ability to maintain professionalism under pressure
  • willingness to learn and adapt quickly

Job Duties

  • be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
  • enthusiastically greet and welcome fans to the Dairy Queen brand
  • assist fans with menu navigation and product ingredient questions
  • strive to exceed fan expectations and deliver fan first service through timely and quality service
  • calmly solve fan concerns and embrace Dairy Queen's service recovery standards
  • be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
  • prepare treat products following restaurant, health, and safety standards and procedures
  • create and maintain a positive, safe, clean, and inviting environment for fans and team members
  • at all times exhibit a genuine passion for excellence
  • perform other duties as assigned by management

Job Qualifications

Experience

No experience required

Job Location