Crew Member

Norfolk, VA, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Exact $15.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Flexible Schedule

training program

Employee Discounts

uniform provided

Career growth opportunities

Job Description

The hiring company is a dynamic and customer-focused restaurant dedicated to delivering exceptional dining experiences through efficient service, high-quality food preparation, and a welcoming environment. Known for its commitment to guest satisfaction and operational excellence, this restaurant fosters a teamwork-driven culture where every employee plays a crucial role in maintaining the brand's reputation and success. With a strong emphasis on maintaining cleanliness, safety, and effective communication amongst staff, the establishment serves a diverse menu and prides itself on fast-paced, friendly service that meets and exceeds customer expectations.

The role of the Team Member within this restaurant is pivotal to t... Show More

Job Requirements

Current student or high school diploma/GED preferred
must be at least 16 years old
flexibility to work nights, weekends, and holidays
ability to stand for long periods of time and work in a fast-paced environment
positive attitude while conducting any and all duties
commitment to guest satisfaction
effective communicator with co-workers and the restaurant management team
must have reliable transportation to work
must have telephone or other reliable method of communicating with supervisor and co-workers
must be able and willing to work flexible hours including opening and closing shifts
must be able to lift 50-75 lbs. comfortably
able to bend and stoop
able to work around heat
able to work around others in close quarters

Job Qualifications

Current student or high school diploma/GED preferred
effective communicator with co-workers and the restaurant management team
ability to stand for long periods of time and work in a fast-paced environment
positive attitude while conducting any and all duties
commitment to guest satisfaction
excellent time management skills
strong people/guest service skills
ability to take initiative and solve problems

Job Duties

Maintain a fast speed of service
resolve questions and concerns of guests
follow all safety and security procedures
follow the steps outlined in the DHC Training Program to learn new skills, duties, and responsibilities
communicate to their immediate supervisor when additional training guidance and practice is needed
understand how each job responsibility impacts guests, employees, and overall restaurant operations
greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions
work together with co-workers to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements
use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
ensure restaurant cleanliness daily by clearing tables, sweeping and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
abide by the rules and directions given by the restaurant management team

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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