Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $61,000.00 - $84,000.00
Work Schedule
Weekend Shifts
Benefits
Travel perks
Health Insurance
Dental Insurance
Vision Insurance
wellness programs
401(k) program
Employee assistance program
Job Description
American Airlines is the largest airline in the world, known for its extensive global network, exceptional customer service, and commitment to diversity and inclusion. As a leading airline, it offers employees the opportunity to travel the world across 365 destinations with more than 6,800 daily flights. The company prides itself on fostering a supportive and inclusive work environment through its 20+ Employee Business Resource Groups, which connect team members with customers, suppliers, communities, and shareholders to help them reach their full potential. Employees benefit from a wide range of comprehensive health and wellness programs, robust retirement plans, and various perks,... Show More
Job Requirements
- Bachelor’s degree or equivalent experience
- 3+ years of related experience
- ability to work shift work, including weekends and holidays
- must be able to work on-site at assigned base/location
Job Qualifications
- Bachelor’s degree or equivalent experience
- 3+ years of related experience
- ability to work shift work, including weekends and holidays
- must be able to work on-site at assigned base/location
- current or previous inflight crew manager
- flight attendant experience
- knowledge and experience with American-specific systems including SABRE/DECS-FOS, Absence Tracker, Attendance and Performance/Flight Caps, Tableau
- experience working with represented labor groups
- knowledge of Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
- excellent interpersonal, planning, and organizational skills
- ability to work and make decisions independently
Job Duties
- Manage the day-to-day performance reports for an assigned group of flight attendants
- lead all performance conversations and update and document flight attendants’ records in the Attendance and Performance System (APS)
- ensure flight attendants understand and comply with inflight policies, procedures, and regulations
- provide coaching and counseling to flight attendants to address performance concerns
- implement appropriate action for violations, up to and including dismissal
- support inflight initiatives related to flight attendant performance
- participate in task forces to problem solve and plan the future direction of the Performance team
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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