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State of Alaska

Crew Dispatcher

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $27.15
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Work Schedule

Flexible
Weekend Shifts
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Benefits

retirement plans
Health Insurance
Dental Insurance
paid leave
Paid holidays
401(k) Plan
457 deferred compensation plan

Job Description

The Alaska Railroad Corporation (ARRC) is a prominent transportation company that operates rail services throughout the Railbelt region of Alaska. Known for its vital role in connecting remote communities, supporting commerce, and facilitating tourism, the Alaska Railroad is a critical infrastructure asset in the state. Combining the challenges of rugged terrain and extreme weather conditions, ARRC prides itself on safety, efficiency, and excellent customer service. With a workforce highly skilled in railroad operations, the corporation emphasizes strong labor relations, given numerous union agreements and collective bargaining frameworks in place, particularly with the ARW represented employees and the United Transportation Union... Show More

Job Requirements

  • High school diploma or GED equivalent
  • Three years of general office experience
  • Valid drivers license and ability to drive a motor vehicle
  • Requires computer literacy in operating a personal computer using word processing, spreadsheet, and database management systems such as Word and Excel
  • Ability to perform basic math computations and skill in operating a 10-key machine
  • Ability to type 25 words per minute
  • Have excellent organizational, communication and interpersonal skills
  • Ability to deal tactfully with internal and external customers
  • Ability to work variable and non-standard shifts, holidays, and weekends

Job Qualifications

  • High school diploma or GED equivalent
  • Three years of general office experience
  • Valid driver’s license and ability to drive a motor vehicle
  • Computer literacy in word processing, spreadsheet, and database management systems such as Word and Excel
  • Ability to perform basic math computations and operate a 10-key machine
  • Ability to type 25 words per minute
  • Excellent organizational, communication, and interpersonal skills
  • Ability to deal tactfully with internal and external customers
  • Ability to work variable and non-standard shifts, holidays, and weekends
  • Preferred one year of experience in dispatching or transportation logistics
  • Preferred experience with payroll procedures and timekeeping

Job Duties

  • Coordinates all train crew dispatching activities to ensure adequate personnel are assigned to all train operations
  • Posts job availability and work assignments
  • Manages bidding and bumping based on seniority and qualifications
  • Arranges travel support including hotel, airline, and ground transportation
  • Determines crew availability including vacation, sick time, rested status, and training
  • Manages the extra board and scheduling rules testing and physicals
  • Uses automated systems to track crew information and maintains records of start times, tie up and deadhead times, project codes, pay rates, and leave status
  • Responds to employee inquiries regarding assignments
  • May perform Timekeeper/Transportation duties as assigned
  • Contributes to team by accomplishing related tasks as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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