Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $72,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Virtual fitness classes
Paid Time Off
Employee Discounts
Philanthropic support
Employee Referral Program
Job Description
Corpay is a leading provider in the financial services sector, known for delivering innovative payment solutions to a diverse range of industries. The company has established itself as a trusted partner for businesses by simplifying and automating payment processes, which helps organizations improve efficiency and control costs. Corpay's Lodging division focuses on managing accommodations and travel logistics for clients, ensuring seamless and reliable services for crews and staff members across various sectors. With a strong commitment to customer satisfaction and operational excellence, Corpay has built a reputation for providing timely and effective solutions tailored to the unique needs of its... Show More
Job Requirements
- High school diploma or GED certificate
- Minimum of 3 years' experience in the hotel or travel industry or similar role preferred
- Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint
- Fluent English communication skills
- Reliable transportation to commute to the office
- Ability to work shift work and long hours during irregular operations
- Flexibility to adjust work schedules as per client's requirements
- Must have reliable internet connection and quiet workspace for overtime or temporary remote work
- Strong organizational and multitasking skills
- Excellent interpersonal and client relationship skills
- Ability to work independently and as a team member
Job Qualifications
- Excellent interpersonal and client relationship skills
- Strong organizational and multi-tasking skills
- Strong writing, communication, and negotiation skills
- Ability to work independently and as a contributing team member
- Ability to interact with clients and business partners both electronically and via telephone
- Familiarity with hotel sourcing and rate negotiation, maintaining thorough knowledge of the affiliated markets and contractual needs
- Excellent PC skills
- Available to work shift work and willingness to work long hours during irregular operations
- Flexibility to adjust working schedules and shifts as per client's requirements (notified in advance)
- Must have reliable transportation to commute to the office as required
- Must have a reliable internet connection and a quiet, dedicated workspace at home in the event of overtime or temporary office closures
- High school diploma or GED Certificate is required
- Some college education is preferred but not required
- Fluent in English is required
- Additional language is a plus (Italian, German, French, Spanish, Portuguese)
- Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint software
- A minimum of 3 years' experience in the hotel/travel industry or a similar role is highly preferred
Job Duties
- Booking hotel accommodations for flight attendants, pilot crews, ad-hoc crews and other non-crew airline employees
- Handling emergency relocations of crews that occur at the last minute
- Working closely and in sync with client's Crew Scheduling and other relevant groups to satisfy all operational requirements and resolve situations that may affect crew members
- Communicating with internal departments and management to resolve problems and expedite work
- Monitoring and confirming access to tools, systems and defined resources needed to perform the job duties as per Standard Operations Procedures, and report issues to shift supervisors
- Effectively utilizing all tools and technology to process, track and report transactions
- Accurately registering all reservation information, agreements, approvals, and background information relevant for future research and troubleshooting
- Sourcing suitable and compliant hotels in markets and cities where our airline clients do not have contracted hotels or when contracted hotels are sold out
- Adhering to process, obtaining approvals and documenting all systems and records, should non-compliant options be secured
- Making payments to hotel and transportation vendors as per system settings (hotel's contractual payment terms)
- Maintaining a positive environment, open and respectful communication, professional behavior with a can do attitude
- Reporting any incidents in a formal and professional way to your TA Connections supervisor and or HR partner
- Maintaining impeccable attendance, punctuality, breaks, and adherence to companies' policies and Employee's Handbook
- Collaborating with Account Management, IT, Billing, and Commission Collections teams to support data gathering, research, and issue resolution efforts
- Working on special projects and other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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