Friendly's Restaurant logo

Friendly's Restaurant

Crew

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $11.25 - $14.50
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Training and Development
flexible scheduling

Job Description

Friendly's at Harford Mall is a well-established restaurant known for providing a welcoming and enjoyable dining experience to all its guests. Located within a bustling shopping center, Friendly's combines the convenience of mall shopping with a friendly, family-oriented atmosphere that invites customers to relax and enjoy delicious food in a comfortable setting. Friendly's emphasizes customer satisfaction by creating an environment where guests feel valued and cared for, ensuring they leave with positive memories and a desire to return. The restaurant itself is committed to maintaining high standards of cleanliness, efficient service, and exceptional hospitality, which is reflected in the way... Show More

Job Requirements

  • Must read, write, and communicate in English as it relates to the job and to the safety regulations
  • must be able to perform all job functions safely
  • must meet the company performance standards for the job
  • must participate in company orientation and training
  • must be able to follow instructions
  • must be able to use, or learn to use, the equipment and tools used to perform the job

Job Qualifications

  • High school diploma or equivalent
  • food service background or experience preferred
  • must have excellent people skills
  • must have basic math skills
  • must be able to stand and walk for extended period
  • must know safety information regarding all materials used within the scope of the work

Job Duties

  • Offer a sincere, personal welcome to every guest entering the restaurant
  • have good grooming, communication skills and cash handling skills
  • smile and make eye contact
  • anticipate the guest's needs and react before they need to ask
  • make each guest feel important and special, especially kids
  • help the guest understand the Friendly's experience - check if new or returning
  • make the guest aware of specials or featured products
  • maximize seating efficiency
  • deliver rolled, clean silverware to each table
  • wait until each guest is seated before presenting menus open to specials if any
  • constantly inspect the dining room to insure tables to be seated are perfectly reset
  • have impeccably neat uniforms, tables and welcome areas that are always set and ready to go
  • create an emotional attachment to our restaurant by helping our guests create great memories

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location