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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $13.43 - $1.00
Work Schedule
Day Shifts
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Tips
flexible schedule
Job Description
Our casino is a vibrant entertainment venue known for providing an engaging and dynamic atmosphere where guests can enjoy a variety of gaming and hospitality experiences. As a renowned establishment in the gaming and hospitality industry, our casino prides itself on exceptional customer service, a wide range of amenities, and a commitment to creating memorable experiences for every guest that walks through our doors. The casino environment is fast-paced and thrilling, blending excitement with a hospitable spirit that ensures visitors always feel welcome and appreciated. We continually strive to uphold our mission, vision, and values by fostering an atmosphere that... Show More
Job Requirements
- A high school diploma or equivalent
- Six months of customer service, coffee bar, and/or cash handling experience preferred
- Strong organization skills and attention to detail
- Ability to use basic math skills including adding, subtracting, multiplying, dividing, and counting using whole numbers and United States currency
- Ability to maintain discretion in handling confidential information
- Ability to interact with guests and team members professionally
- Ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays
- Physical capability to perform tasks required including standing, sitting, walking, climbing, balancing, stooping, kneeling, crouching, and moving freely
- Able to operate a point-of-sale (POS) system
- Ability to lift, carry, push, pull or move objects up to 25 pounds regularly
- Required to wear all personal protective equipment (PPE) while performing job duties
- Specific vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Job Qualifications
- A high school diploma or equivalent
- Six months of customer service, coffee bar, and/or cash handling experience preferred
- Strong organization skills and attention to detail
- Ability to use basic math skills including adding, subtracting, multiplying, dividing, and counting using whole numbers and United States currency
- Ability to maintain discretion in handling confidential information
- Ability to interact with guests and team members professionally
- Ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays
- Physical capability to perform tasks including standing, sitting, walking, climbing, balancing, stooping, kneeling, crouching, and moving freely
- Ability to operate a point-of-sale (POS) system
- Ability to lift, carry, push, pull or move objects up to 25 pounds on a regular basis
- Must wear all required personal protective equipment (PPE) while performing job duties
- Specific vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus
Job Duties
- Craft and serve hot and cold beverages such as coffee, espresso, blended drinks, or teas and serve guests in a timely manner
- Interact, acknowledge, and greet every guest with a smile to establish rapport and increased guest confidence and satisfaction
- Take customer’s drink or food order and record orders in point of sale (POS) system
- Process payment transactions accurately and timely and ensure proper procedures are followed for handling of financial transactions
- Assist with daily set-up, clean-up, and stocking of supplies and products
- Become familiar with coffee bar items, accurately describe menu items to guests, and suggest products that might appeal to them
- Clean and sanitize work areas, equipment, and utensils to ensure work area and service areas are safe, clean, and attractive
- Check temperatures of freezers, refrigerators, products, and equipment to ensure proper functioning
- Act as a resource to guests by maintaining thorough knowledge of the facility, special events, promotions, and other amenities
- Attend to guest needs or special requests in a courteous and prompt manner, handle guest communications, inquiries, complaints, and concerns and take corrective action with the goal of producing a positive interaction and experience for all guests
- Perform job duties in full compliance with departmental internal controls, policies, procedures, and regulations
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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