Job Overview
Employment Type
Temporary
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
employee discount
Flexible Schedule
employee recognition programs
Holiday pay
Training and Development
team events
Job Description
Sunriver Resort is a premier destination nestled in the heart of Central Oregon, offering guests a unique combination of natural beauty and world-class amenities. Known for its stunning landscapes and exceptional hospitality, the resort provides a variety of recreational activities, dining experiences, and accommodations aimed at creating memorable vacations for families, couples, and solo travelers alike. The Cove Aquatic Center, a standout feature within the resort, is a vibrant outdoor space where guests can enjoy aquatic fun, relax poolside, and take advantage of various amenities throughout the year. During the holiday seasons, the resort experiences its busiest times, welcoming a... Show More
Job Requirements
- High school education preferred
- Prior food and beverage experience preferred
- At least six months customer service experience preferred
- Must have or be able to obtain prior to start date a valid OLCC card
- Must have or be able to obtain prior to start date a Food Handlers Card
- Ability to work a flexible schedule that may include evenings, weekends and holidays
- Must be able to deal effectively and interact well with guests and associates
- Must be able to work in a variety of weather conditions including rain, wind, snow, sun, heat
- Must be able to frequently lift and carry up to 25 lbs at shoulder height
Job Qualifications
- High school education preferred
- Prior food and beverage experience preferred
- At least six months customer service experience preferred
- Ability to work a flexible schedule that may include evenings, weekends and holidays
- Must have or be able to obtain valid OLCC card prior to start date
- Must have or be able to obtain valid Food Handlers Card prior to start date
- Strong interpersonal and communication skills
- Ability to maintain professionalism and composure under pressure
Job Duties
- Plans and coordinates flow of guests at the Cove
- Greets incoming guests
- Has a daily In-House list as well as VIP list
- Cleans and resets lounge chairs and dining area as needed - opens/closes umbrellas daily
- Ensures guests are comfortable and welcome if required to wait
- Responds to guests' questions in a professional manner
- Maximizes the seating of the Cove
- Attends mandatory monthly department meetings
- Assists servers, bussers and bartenders with refilling beverages and/or clearing lounge chairs
- Delivers food to guests using assigned seating chart
- Rotates through the slide attendant position daily, working with the lifeguard to ensure guests use the water slide safely and one at a time
- Completes all assigned side-work, obtaining MOD or Supervisor signature when complete
- Informs server, bar staff or manager of any potential guest issues
- Familiarizes himself/herself with menu and makes recommendations on menu as needed
- Removes soiled towels as guests are complete with them
- Preps Cabanas for each guest, cleaning up afterwards
- Assists servers with monitoring lounge chairs for customer satisfaction, quality and additional service
- Maintains water service station, garbage removal and food service condiments
- Offers warm and sincere welcome/farewell for all guests of Sunriver Resort including use of guest name and good eye contact
- Maintains an up to date working knowledge of all resort amenities as well as any special events
- Interacts with resort staff in a professional manner, assisting other departments with necessary information
- Addresses any guest issue promptly and with concern
- Offers guests assistance with resort directions, activity suggestions, etc.
- Provides assistance to pool staff as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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