Sunriver Resort

Cove Pool Ambassador

Job Overview

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Employment Type

Temporary
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Compensation

Type:
Hourly
Rate:
Range $13.75 - $18.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Flexible Schedule
Employee Discounts
seasonal work
Opportunity to gain experience
fun work environment

Job Description

Sunriver Resort is a renowned destination and employer of choice located in the picturesque area of Central Oregon. Known for its outstanding hospitality and high-quality amenities, Sunriver Resort offers a variety of recreational opportunities, premium lodging, and exceptional service to its guests throughout the year. The Cove Aquatic Center is one of the resort's featured amenities, providing a refreshing and fun aquatic experience for visitors of all ages. The resort is committed to maintaining a culture based on core values such as trust, open and honest communication, and commitment, which supports a welcoming and professional environment for both guests and... Show More

Job Requirements

  • High school education preferred
  • prior food and beverage experience preferred
  • at least six months customer service experience preferred
  • must have or be able to obtain prior to start date a valid OLCC card, Food Handlers Card
  • ability to work a flexible schedule that may include evenings, weekends and holidays
  • must have the ability to deal effectively and interact well with the guests and associates
  • must be able to work in a variety of weather conditions (rain, wind, snow, sun, heat)
  • must be able to frequently lift and carry up to 25 lbs at shoulder height

Job Qualifications

  • High school education preferred
  • prior food and beverage experience preferred
  • at least six months customer service experience preferred
  • must have or be able to obtain prior to start date a valid OLCC card, Food Handlers Card
  • ability to work a flexible schedule that may include evenings, weekends and holidays
  • must have the ability to deal effectively and interact well with the guests and associates
  • must be able to work in a variety of weather conditions (rain, wind, snow, sun, heat)
  • must be able to frequently lift and carry up to 25 lbs at shoulder height

Job Duties

  • Plans and coordinates flow of guests at the Cove
  • greets incoming guests
  • have a daily in-house list as well as VIP list
  • cleans and resets lounge chairs and dining area as needed - opens\closes umbrellas daily
  • ensures guests are comfortable and welcome if required to wait
  • responds to guests' questions in a professional manner
  • maximizes the seating of the Cove
  • attends mandatory monthly department meetings
  • assists servers, bussers and bartenders with refilling beverages and/or clearing lounge chairs
  • delivers food to guests using assigned seating chart
  • rotates through the slide attendant position daily, working with the lifeguard to ensure guests use the water slide safely and one at a time
  • completes all assigned side-work, obtaining MOD or Supervisor signature when complete
  • informs server, bar staff or manager of any potential guest issues
  • familiarizes him/herself with menu & make recommendations on menu as needed
  • remove soiled towels as guests are complete with them
  • prep Cabanas for each guest, cleaning up afterwards
  • assists servers with monitoring lounge chairs for customer satisfaction, quality and additional service
  • maintains water service station, garbage removal and food service condiments
  • offers warm and sincere welcome/farewell for all guests of Sunriver Resort including use of guest name & good eye contact with each guest
  • maintains an up to date working knowledge of all resort amenities as well as any special events
  • interacts with resort staff in a professional manner, assisting other departments with necessary information
  • addresses any guest issue promptly and with concern
  • offers guests assistance with resort directions, activity suggestions, etc.
  • provides assistance to pool staff as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location