Job Overview
Employment Type
Temporary
Compensation
Type:
Hourly
Rate:
Range $13.75 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Flexible Schedule
Employee Discounts
seasonal work
Opportunity to gain experience
fun work environment
Job Description
Sunriver Resort is a renowned destination and employer of choice located in the picturesque area of Central Oregon. Known for its outstanding hospitality and high-quality amenities, Sunriver Resort offers a variety of recreational opportunities, premium lodging, and exceptional service to its guests throughout the year. The Cove Aquatic Center is one of the resort's featured amenities, providing a refreshing and fun aquatic experience for visitors of all ages. The resort is committed to maintaining a culture based on core values such as trust, open and honest communication, and commitment, which supports a welcoming and professional environment for both guests and... Show More
Job Requirements
- High school education preferred
- prior food and beverage experience preferred
- at least six months customer service experience preferred
- must have or be able to obtain prior to start date a valid OLCC card, Food Handlers Card
- ability to work a flexible schedule that may include evenings, weekends and holidays
- must have the ability to deal effectively and interact well with the guests and associates
- must be able to work in a variety of weather conditions (rain, wind, snow, sun, heat)
- must be able to frequently lift and carry up to 25 lbs at shoulder height
Job Qualifications
- High school education preferred
- prior food and beverage experience preferred
- at least six months customer service experience preferred
- must have or be able to obtain prior to start date a valid OLCC card, Food Handlers Card
- ability to work a flexible schedule that may include evenings, weekends and holidays
- must have the ability to deal effectively and interact well with the guests and associates
- must be able to work in a variety of weather conditions (rain, wind, snow, sun, heat)
- must be able to frequently lift and carry up to 25 lbs at shoulder height
Job Duties
- Plans and coordinates flow of guests at the Cove
- greets incoming guests
- have a daily in-house list as well as VIP list
- cleans and resets lounge chairs and dining area as needed - opens\closes umbrellas daily
- ensures guests are comfortable and welcome if required to wait
- responds to guests' questions in a professional manner
- maximizes the seating of the Cove
- attends mandatory monthly department meetings
- assists servers, bussers and bartenders with refilling beverages and/or clearing lounge chairs
- delivers food to guests using assigned seating chart
- rotates through the slide attendant position daily, working with the lifeguard to ensure guests use the water slide safely and one at a time
- completes all assigned side-work, obtaining MOD or Supervisor signature when complete
- informs server, bar staff or manager of any potential guest issues
- familiarizes him/herself with menu & make recommendations on menu as needed
- remove soiled towels as guests are complete with them
- prep Cabanas for each guest, cleaning up afterwards
- assists servers with monitoring lounge chairs for customer satisfaction, quality and additional service
- maintains water service station, garbage removal and food service condiments
- offers warm and sincere welcome/farewell for all guests of Sunriver Resort including use of guest name & good eye contact with each guest
- maintains an up to date working knowledge of all resort amenities as well as any special events
- interacts with resort staff in a professional manner, assisting other departments with necessary information
- addresses any guest issue promptly and with concern
- offers guests assistance with resort directions, activity suggestions, etc.
- provides assistance to pool staff as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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