Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $95,000.00
Work Schedule
Standard Hours
Benefits
Compensation $95,000 and up plus bonus
Comprehensive Benefit Packages
Hotel Room Discounts
discounts on food and beverages
professional development and advancement opportunities
Job Description
DelMonte Hotel Group is a distinguished leader in the hospitality industry, renowned for its commitment to providing exceptional guest experiences and fostering a supportive work environment for its associates. With a strong reputation for quality service and professional growth, DelMonte Hotel Group operates a variety of well-regarded properties, including dual-branded hotels like the Courtyard and Residence Inn located on Wolf Road, just minutes from Albany International Airport. The company emphasizes a family-like atmosphere where employees are valued and given ample opportunities to advance their careers within the organization. The group’s dedication to operational excellence and community involvement defines its standing... Show More
Job Requirements
- Bachelor's degree or equivalent from four-year college or university
- 3 to 5 years' experience in guest services front desk housekeeping management operations or related professional area
- Solid organizational time-management and prioritization skills
- Exceptional customer service skills
Job Qualifications
- Bachelor's degree or equivalent from four-year college or university
- 3 to 5 years' experience in guest services front desk housekeeping management operations or related professional area
- Solid organizational time-management and prioritization skills
- Exceptional customer service skills
Job Duties
- Direct train and mentor associates and observe performance to ensure adherence to hotel policies and established operating procedures
- Ensure all owner and brand directed initiatives perspectives and programs are implemented followed and supported
- Monitor customer service by speaking with guests reviewing written guest satisfaction surveys and observing associates
- Actively promote the hotel and company in the community
- Assist with the development of sales strategies and action plans
- Develop and maintain positive business relationships with all guests vendors and other external partners
- Represent company at various community organization meetings to promote hotels
OysterLink - a focused job platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: