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Courtyard Springfield - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $18.00
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Our Marriott hotel, situated conveniently in Springfield, is a destination that offers not only comfortable accommodations but also proximity to key local attractions. Guests can easily explore rich cultural and historical sites like Abraham Lincoln's house, the Lincoln Presidential Library and Museum, and the Illinois State Capitol building. Families visiting will appreciate the nearby Knight's Action Park, a mere three miles away, offering fun and entertainment for all ages. Our location also provides access to several educational institutions including Robert Morris University Illinois, Lincoln Land Community College, the University of Illinois Springfield, and Benedictine University at Springfield. Choose from a... Show More

Job Requirements

  • high school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite

Job Qualifications

  • high school diploma or equivalent
  • prior experience in a hotel or related hospitality field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite
  • strong communication and interpersonal skills
  • ability to multitask and solve problems under pressure

Job Duties

  • greet guests warmly and assist with check-in and check-out processes
  • manage reservations and guest requests promptly
  • maintain clear and courteous communication with guests and team members
  • resolve guest issues efficiently using problem-solving skills
  • handle multiple tasks including financial transactions and administrative duties
  • ensure front desk area is organized and welcoming
  • coordinate with other hotel departments to enhance guest experience

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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