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Courtyard Springfield - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $18.00
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Our Marriott hotel is a distinguished hospitality establishment located in Springfield, Illinois, a city known for its rich historical heritage and vibrant cultural scene. The hotel offers a comfortable and inviting environment for travelers, providing easy access to notable landmarks such as Abraham Lincoln's house, the Lincoln Presidential Library and Museum, and the Illinois State Capitol building. Guests seeking family-friendly entertainment can visit Knight's Action Park, conveniently situated just a few miles from the hotel. Additionally, the hotel is near premier venues like the Illinois State Fairgrounds and the Prairie Capital Convention Center, which host a variety of events throughout... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Proficiency with hotel management software
  • Familiarity with Microsoft Office suite
  • Strong communication and interpersonal skills
  • Ability to multitask and work under pressure
  • Problem-solving skills and attention to detail

Job Duties

  • Greet guests warmly and manage the check-in and check-out process efficiently
  • Respond to guest inquiries and requests with professionalism and care
  • Manage reservations, update guest information, and maintain accurate records
  • Coordinate with housekeeping and maintenance departments to ensure guest satisfaction
  • Handle billing transactions and process payments accurately
  • Resolve guest complaints and challenges promptly to ensure a positive experience
  • Maintain a clean and organized front desk area to promote a welcoming environment

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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