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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.00 - $25.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Daily Pay
Job Description
This opportunity is with a renowned upscale hotel that has recently completed a full renovation near the University of California Riverside. The hotel embodies modern design and a soothing color palette, creating a calming atmosphere for guests whether they are visiting for business or pleasure. The property features the most beautiful guest rooms in Riverside, California, alongside state-of-the-art amenities such as a new lobby outfitted with flexible workspaces, an inviting lounge area, complimentary high-speed Internet access, and a fully equipped business center. Guests are also treated to a culinary experience at The Bistro, where they can enjoy breakfast options like... Show More
Job Requirements
- At least 2 to 3 years of progressive experience in a hotel or related field
- High school diploma or equivalent
- Valid driver’s license for the applicable state
- Ability to convey information and ideas clearly
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to work well in stressful, high pressure situations
- Initiative in job performance anticipating what needs to be done
- Ability to maintain composure and objectivity under pressure
- Effective problem handling skills
- Ability to assimilate complex information from disparate sources
- Effective at listening, understanding, and clarifying concerns of co-workers and guests
- Ability to work with and understand financial information and arithmetic functions
Job Qualifications
- At least 2 to 3 years of progressive experience in a hotel or related field
- High school diploma or equivalent
- Valid driver’s license for the applicable state
- Ability to convey information and ideas clearly
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to work well in stressful, high pressure situations including managing guest disputes
- Initiative in job performance anticipating needs
- Ability to maintain composure and objectivity under pressure
- Effective problem handling skills including anticipating and solving problems
- Ability to assimilate complex information from multiple sources
- Effective listening and communication skills with co-workers and guests
- Ability to work with and understand financial information and basic arithmetic functions
Job Duties
- Approach all encounters with guests and associates in a friendly, service-oriented manner
- Maintain regular attendance in compliance with Aimbridge Hospitality standards
- Maintain high standards of personal appearance and grooming
- Maintain a friendly and warm demeanor at all times
- Comply with Aimbridge Hospitality policies to ensure safe and efficient hotel operations
- Establish and maintain effective communication and teamwork across hotel departments as a team leader
- Monitor VIP and special guest requests and be familiar with all in-house groups
- Operate and execute all phases of the front desk computer system and P.M.S. system
- Manage servers/baristas/bartenders’ cash overages and shortages
- Assist in preparation of staff schedules and training of associates
- Follow up on accidents, guest complaints, and problems promptly
- Participate in monthly inventories and reconciliations
- Respond to guest inquiries professionally and timely
- Assist food and beverage, front desk, and housekeeping departments as needed
- Maintain access to sensitive hotel areas and handle cash securely
- Drive safely on behalf of the company for business needs
- Represent the company with sound judgment and reputation
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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