Courtyard Pittsburgh Downtown - Assistant General Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical
Dental
Vision
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Courtyard by Marriott Pittsburgh Downtown is a premier hotel located just 1,600 feet from the David L. Lawrence Convention Center in the heart of Pittsburgh, Pennsylvania. This vibrant hotel offers guests a blend of historic charm and modern amenities, designed to enhance every visitor's stay. Guests enjoy complimentary WiFi throughout the property, access to a well-appointed outdoor patio, and convenient meeting spaces that accommodate business and social gatherings alike. With proximity to PNC Park and Heinz Field, as well as easy access to local public transportation including the Amtrak Station and T station on Wood Street, the hotel serves as... Show More
Job Requirements
- At least five years of progressive hotel experience in rooms or food and beverage or a four-year degree with 2–3 years of experience or a two-year degree with 3–4 years of related experience
- Supervisory background required
- Ability to stay calm and objective under pressure
- Must hold or obtain certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid
Job Qualifications
- At least five years of progressive hotel experience in rooms or food and beverage or a four-year degree with 2–3 years of experience or a two-year degree with 3–4 years of related experience
- Supervisory background required
- Ability to stay calm and objective under pressure
- Certification in Food Handlers, Alcohol Awareness, CPR, and First Aid or willingness to obtain
- Strong leadership and communication skills
- Proficiency with Windows Operating Systems
- Experience in staff training and talent development
Job Duties
- Supervise multiple departments and drive hotel profitability by skillfully managing teams and partnering with the General Manager to keep everything running smoothly
- Proactively spot challenges and tackle them head-on to ensure every day at the hotel flows as efficiently as possible
- Play a key role in recruiting, hiring, and training Guest Services staff and help all team members grow through development programs and ongoing training
- Listen actively, understand concerns, and keep the lines of communication clear with colleagues and guests
- Confidently work with financial information and data to support hotel operations
- Utilize Windows Operating Systems for smooth management and insightful reporting
- Set the standard for professional appearance and grooming to meet company guidelines
- Bring a friendly, service-focused attitude to every guest and teammate interaction ensuring satisfaction
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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