Courtyard Oakland Downtown - Assistant General Manager OEM
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $85,000.00
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical
Dental
Vision
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Our establishment is a distinguished hotel dedicated to delivering exceptional guest experiences through superior service and operational excellence. Positioned in a competitive hospitality market, our hotel thrives on a commitment to quality, innovation, and personalized guest care. We pride ourselves on cultivating a welcoming atmosphere enhanced by a skilled team who are passionate about hospitality and guest satisfaction. Our focus on continuous improvement and staff development ensures that we remain at the forefront of the industry, offering an environment where employees grow both personally and professionally. We believe that the right leadership at all levels is crucial to our success,... Show More
Job Requirements
- At least 5 years of progressive experience in rooms or food and beverage department in a hotel
- 4-year college degree with 2 to 3 years of related experience or 2-year college degree with 3 to 4 years of related experience
- Previous supervisory experience required
- Effective in handling stressful, high-pressure situations maintaining composure and objectivity
- Compliance with certification requirements such as Food Handlers, Alcohol Awareness, CPR and First Aid
Job Qualifications
- At least 5 years of progressive experience in Rooms or Food and Beverage department in a hotel
- 4-year college degree with 2 to 3 years of related experience or 2-year college degree with 3 to 4 years of related experience
- Previous supervisory experience required
- Effective in handling stressful, high-pressure situations maintaining composure and objectivity
- Familiarity with certification requirements including Food Handlers, Alcohol Awareness, CPR and First Aid
- Strong leadership and communication skills
- Ability to work with financial information and technology systems
Job Duties
- Supervise operating departments and assist General Manager in achieving hotel profitability
- Anticipate and address workplace issues proactively to ensure smooth operations
- Assist in recruiting, hiring, and training Guest Services staff
- Support ongoing training of all departments in service standards
- Listen to and resolve concerns from co-workers and guests maintaining clear communication
- Work with and understand financial data performing basic arithmetic functions
- Utilize Windows Operating Systems for effective management and reporting
- Maintain high personal appearance and grooming standards compliance
- Approach interactions with guests and employees attentively and service-oriented
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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