Courtyard Fort Worth Downtown/Blackstone - Front Desk Agent
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k plan
Job Description
The Courtyard Fort Worth Downtown/Blackstone is a vibrant and well-established hotel located in the heart of Fort Worth's lively Sundance Square. Known for its exemplary hospitality services, the hotel offers guests a comfortable and convenient stay with modern amenities such as 32-inch cable LCD TVs in every room, an outdoor pool, hot tub, and a fully equipped gym featuring cardio machines with individual TVs. With its strategic location, the hotel provides easy access to local attractions including Fort Worth Stockyards' shops and restaurants, just three miles away, and the Trinity Railroad Express subway station within walking distance. The on-site Corner... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
- Effective communication skills
- Ability to handle multiple tasks simultaneously
- Problem-solving capability
- Friendly and approachable demeanor
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software
- Proficiency in Microsoft Office suite
- Strong communication skills
- Ability to multitask effectively
- Excellent customer service orientation
Job Duties
- Greet guests warmly and facilitate smooth check-ins and check-outs
- Manage reservations and maintain accurate guest records
- Respond promptly and effectively to guest inquiries and special requests
- Coordinate communication between guests and hotel departments
- Handle front desk financial transactions and billing
- Resolve guest issues with professionalism and quick problem-solving skills
- Maintain an organized and efficient front desk operation
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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