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Aimbridge Hospitality

Courtyard Dallas DFW Airport North Grapevine - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
vision coverage
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Courtyard by Marriott Dallas DFW Airport North/Grapevine is a premier hotel located near Dallas/Fort Worth International Airport, providing guests with a blend of comfort, convenience, and exceptional service. This Marriott property offers complimentary airport shuttle services, spacious modern accommodations, and a variety of on-site amenities designed to make every guest's stay memorable and productive. From plush Marriott bedding and entertainment options in the rooms to a fitness center, outdoor pool, and a full-service bistro featuring fresh breakfast, dinner options, and Starbucks coffee, the hotel is ideal for both business travelers and vacationers. Its proximity to popular destinations such as Grapevine... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite
  • Proven customer service skills
  • Strong verbal and written communication skills
  • Ability to multitask effectively
  • Problem-solving capabilities

Job Duties

  • Provide outstanding service to guests maintaining a friendly and warm demeanor at all times
  • Effectively convey information and ideas and address guest inquiries and issues promptly
  • Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
  • Manage multiple tasks efficiently including handling reservations check-ins and check-outs
  • Work with and understand financial information performing basic arithmetic functions as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location