Courtyard Dallas DFW Airport North Grapevine - Front Desk Agent
Job Overview
Employment Type
Full-time
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k
Job Description
Courtyard by Marriott Dallas DFW Airport North/Grapevine is a distinguished hotel property situated conveniently near Dallas Fort Worth International Airport. This hotel offers a blend of modern comfort and convenience with its spacious rooms and suites equipped with premium amenities such as plush Marriott bedding, TVs with premium channels, mini fridges, microwaves, and high-speed Wi-Fi. Guests can recharge in thoughtfully designed workspaces and maintain their fitness routines at the on-site fitness center or outdoor pool. The hotel also provides a complimentary shuttle service to and from the airport, making the travel experience seamless and stress-free. Dining is catered to with... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software
- Proficient in Microsoft Office suite
- Strong verbal and written communication skills
- Demonstrated ability to deliver exceptional guest service
- Problem-solving skills
- Multitasking ability
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software
- Proficient in Microsoft Office suite
- Strong verbal and written communication skills
- Demonstrated ability to deliver exceptional guest service
- Problem-solving skills
- Multitasking ability
Job Duties
- Provide outstanding service to guests maintaining a friendly and warm demeanor
- Effectively convey information and address guest inquiries and issues promptly
- Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
- Manage multiple tasks efficiently including handling reservations check-ins and check-outs
- Work with and understand financial information performing basic arithmetic functions as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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