Courtyard Chicago Midway Airport - Front Desk Agent
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
The Front Desk Agent position is a crucial part of the guest experience at our well-established hotel located in Bedford Park, Illinois, just half a mile from Chicago Midway Airport and 10 miles from downtown Chicago. Our hotel offers a modern, comfortable, and conveniently located stay for travelers with amenities such as a free 24-hour shuttle to the airport, an on-site restaurant serving contemporary cuisine, a Starbucks for coffee and light snacks, an indoor swimming pool, a hot tub, and a fully equipped fitness center. Our commitment to excellence in hospitality means every member of our team plays a vital... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
- Strong communication skills
- Ability to handle multiple tasks efficiently
- Problem-solving abilities
- Basic financial skills
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
- Strong verbal and written communication skills
- Proven ability to deliver exceptional guest service
- Ability to multitask and solve problems in a fast-paced environment
Job Duties
- Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times
- Effectively convey information and ideas, and address guest inquiries and issues promptly
- Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
- Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs
- Work with and understand financial information, performing basic arithmetic functions as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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