Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Discounted downtown parking
Free Employee Meals
hotel discounts
Restaurant Discounts
Paid Time Off
Job Description
AHC Hospitality is a renowned hospitality management company known for its diverse portfolio of hotels, restaurants, and resorts. This esteemed organization prides itself on delivering exceptional guest experiences through its dedicated team members who engage at every guest touchpoint. From managing large-scale meetings for several hundred attendees to serving intimate dining experiences or designing inviting spaces, AHC Hospitality embodies a culture of service excellence and guest satisfaction. The company features prominent properties including the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, and the Courtyard by Marriott Downtown – each offering unique environments that cater to various... Show More
Job Requirements
- Bend, stoop, stand, and walk long distances for the duration of the shift
- Be able to lift at least 50lbs
- Must be reliable
- willing to work weekends and holidays
- Must be able to complete 12-16 vacant dirty rooms within an 8 hour shift
- Able to use different types of chemicals
- Requires the ability to work independently and follow directions as assigned by supervisors
- Must be able to complete standards according to established procedures
- Strive to meet guest satisfaction by cleaning at a 96% cleanliness standard
- Must keep cart clear of unapproved items to avoid damage
Job Qualifications
- High school diploma or equivalent preferred
- Related experience required
- Ability to follow detailed cleaning procedures
- Strong communication skills
- Ability to work independently
- Commitment to guest satisfaction standards
Job Duties
- Clean all areas of the guest room as determined by the 47 step training outline
- Clean checkouts at a 36 minute per room pace
- Clean stayovers at a 25 minute per room pace
- Deliver all guest requests within 15 minutes
- Work independently, in assigned section, to complete the daily assignment which can range up to 19 rooms per shift
- Report maintenance issues in rooms to AYS and floor supervisor
- Communicate effectively with floor supervisors and housemen on needs and progress
- Perform any other tasks as assigned by the floor supervisor
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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