Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.25 - $15.50
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Courtyard by Marriott, part of the Block22 Companies, is renowned for its expertise in the art of hospitality, offering guests memorable experiences rooted in exceptional service and a warm atmosphere. Situated in the heart of downtown Boise, this hotel destination goes beyond the ordinary to provide an environment where every guest feels valued, respected, and inspired throughout their stay. With a commitment to delivering excellence, Courtyard by Marriott and Block22 Companies pride themselves on combining professional standards with a welcoming community spirit that defines their unique hospitality style.
The role of a Front Desk Agent at Courtyard by ... Show More
The role of a Front Desk Agent at Courtyard by ... Show More
Job Requirements
- Must have excellent English communication skills and be able to read, write and speak fluently
- Experience in customer service preferred but not required
- Ability to operate computer, cash register and calculator
- Ability to work independently and as part of a team
- Project a professional image through appearance, dress and behavior
- Capability to manage multiple tasks simultaneously while maintaining attention to detail
- Ability to lift, carry and manipulate items up to 50 pounds
- Prolonged periods of standing at front desk and working on a computer
Job Qualifications
- Excellent English communication skills including reading, writing and speaking fluently
- Customer service background preferred but not required
- Ability to operate a computer, cash register, and calculator
- Ability to work well independently and as part of a team
- Problem-solving skills to handle issues independently
- Professional appearance, dress, and behavior at all times
- Ability to manage multiple tasks simultaneously with attention to detail
Job Duties
- Efficiently manage front desk operations ensuring minimal check-in and checkout time
- Warmly and professionally welcome all guests
- Direct guests to appropriate hotel staff for assistance with food, laundry, concierge, or housekeeping services
- Handle guest requests with professionalism, tact, and courtesy
- Ensure prompt delivery of final bills to guests
- Maintain cleanliness and orderliness of the lobby and shared areas
- Keep updated knowledge of hotel policies, room rates, discounts, special offerings, and community events
- Maintain knowledge of upcoming events, local area attractions, and hotel offerings
- Perform other job-related duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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