Block 22 Hotels

Courtyard by Marriott Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $12.25 - $15.50
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development

Job Description

Courtyard by Marriott, operated by the Block22 Companies, stands as a premier name in the hospitality industry, rooted in the vibrant heart of downtown Boise. Known for combining modern comfort with exceptional service, Courtyard by Marriott is more than just a hotel - it’s a destination that promises memorable experiences beyond the ordinary. The establishment has crafted a reputation for blending expert hospitality with a welcoming atmosphere, making every guest’s stay unique and enjoyable. As part of the extensive Marriott International family, Courtyard by Marriott benefits from a global network of resources and standards focused on quality, comfort, and superior... Show More

Job Requirements

  • Must have excellent English communication skills and be able to read write and speak fluently
  • Customer service background preferred but not required
  • Ability to operate computer cash register and calculator
  • Ability to work well as part of a team or on your own and can solve problems independently
  • Project a professional image at all times through appearance dress and behavior
  • Capability to manage multiple tasks simultaneously while maintaining attention to detail
  • Ability to lift carry and manipulate various items such as luggage weighing up to 50 pounds
  • Prolonged periods of standing at front desk and working on a computer

Job Qualifications

  • Excellent English communication skills including the ability to read write and speak fluently
  • Customer service background preferred but not required
  • Ability to operate computer cash register and calculator
  • Ability to work well as part of a team or independently solving problems on your own
  • Projects a professional image through appearance dress and behavior
  • Capable of managing multiple tasks simultaneously while maintaining attention to detail

Job Duties

  • Efficiently manages the operations of the front desk ensuring minimal time for check in and checkout
  • Warmly and professionally welcomes all guests
  • Directs guests to appropriate hotel staff for assistance with questions and special requests regarding food laundry concierge services or housekeeping
  • Treats requests with professionalism tact and a courteous manner
  • Ensures prompt delivery of final bills to guests
  • Ensures the lobby and shared areas are neat and orderly
  • Keeps updated knowledge of hotel policies including room rates discounts special offerings and community events
  • Maintains knowledge of upcoming events local area and hotel offerings
  • Perform other job-related duties as assigned

Job Qualifications

Experience

No experience required

Job Location

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