Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $1.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Courtyard by Marriott, located in the heart of downtown Boise and part of the Block22 Companies, is a distinguished hotel renowned for its exceptional hospitality and dedication to creating memorable experiences for guests. As a reputable establishment in the hospitality industry, Courtyard by Marriott prides itself on offering comfortable accommodations combined with outstanding service. Together with Block22 Companies, the hotel fosters an environment that values teamwork, respect, integrity, and passion, all of which contribute to serving and inspiring the community.
As a Front Desk Agent at Courtyard by Marriott, you will play a crucial role in ensuring ever... Show More
As a Front Desk Agent at Courtyard by Marriott, you will play a crucial role in ensuring ever... Show More
Job Requirements
- Must have excellent English communication skills and be able to read write and speak fluently
- Experience customer service background preferred but not required
- Ability to operate computer cash register and calculator
- Ability to work well as part of a team or on your own and can solve problems independently
- Project a professional image at all times through appearance dress and behavior
- Capability to manage multiple tasks simultaneously while maintaining attention to detail
- Ability to lift carry and manipulate various items ex luggage weighing up to 50 pounds
- Prolonged periods of standing at front desk and working on a computer
- Availability to work evenings weekends and holidays according to business needs
Job Qualifications
- Excellent English communication skills including reading writing and speaking fluently
- Customer service background preferred but not required
- Ability to operate computer cash register and calculator
- Ability to work well as part of a team or independently
- Professional appearance dress and behavior
- Capability to manage multiple tasks simultaneously while maintaining attention to detail
Job Duties
- Efficiently manage the operations of the front desk ensuring minimal time is required for check in and checkout
- Warmly and professionally welcome all guests
- Direct guests to appropriate hotel staff for assistance with questions and special requests regarding food laundry concierge services or housekeeping
- Treat requests with professionalism tact and a courteous manner
- Ensure prompt delivery of final bills to guests
- Ensure the lobby and shared areas are neat and orderly
- Keep updated knowledge of hotel policies including room rates discounts special offerings and community events
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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