Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
weekly pay
Daily Pay
401k
Paid vacation
Discounted parking
Free Employee Meals
hotel discounts
Restaurant Discounts
Job Description
AHC Hospitality is a distinguished hospitality company renowned for its diverse portfolio that encompasses hotels, restaurants, and resorts. The company stands out by offering guests unique and memorable experiences across all its properties, which include premium venues such as the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, and Courtyard by Marriott Downtown. AHC Hospitality prides itself on creating environments where guests feel welcome and valued, whether they are attending large events, dining in intimate settings, or enjoying luxurious accommodations. Beyond delivering exceptional service to guests, AHC Hospitality is deeply committed to fostering the growth and professional... Show More
Job Requirements
- high school diploma or general education degree GED
- six to nine months related experience and or training or equivalent combination of education and experience
- ability to run walk and stand for upwards of 8 hours
- knowledge of hotel operating systems
- strong interpersonal and communication skills
- weekend availability
- ability to handle guest inquiries and resolve complaints professionally
Job Qualifications
- knowledge of hotel operating systems
- FOSSE experience strongly preferred
- ability to perform each essential duty satisfactorily
- ability to run walk and stand for upwards of 8 hours
- high school diploma or general education degree GED
- six to nine months related experience and or training or equivalent combination of education and experience
Job Duties
- deliver exceptional guest care with each interaction with guests upon arrival during their stay and upon departure to checkout
- confer and cooperate with other departments to ensure coordination of activities
- answer inquiries pertaining to hotel policies and services
- advise guests of available activities such as swimming tennis basketball and other sports
- receive and process advance registration payments
- stock and check out guests in the Market
- greet register and assign rooms to guests in a friendly manner
- issue room keys
- provide room directions to guests
- transmit and receive telephone messages
- ensure shift checklist is complete
- keep record of room availability and guests accounts
- answer inquiries pertaining to hotel services registration of guests and shopping dining entertainment and travel directions
- compute bill collect payment and make change for guests
- post charges such as room food liquor or telephone to folio
- deposit guests valuables in hotel safe or safe deposit box
- arrange for special services for guests upon request
- perform additional duties as assigned by guest care supervisors guest care manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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