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Courtyard Bloomington Normal - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $15.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

The Courtyard Bloomington Normal is a leading hotel located just one block off Veteran's Parkway in Normal, IL, offering convenient proximity to Illinois State University and major corporate headquarters such as State Farm Insurance, Country Financial Insurance, and Mitsubishi Motors Manufacturing of America. This central location also provides easy access to Illinois Wesleyan University and various local attractions, including the Illinois Shakespeare Festival, Miller Park Zoo, Children's Discovery Museum, fine dining establishments, shopping centers such as Eastland Mall and the Shoppes at College Hills, as well as indoor and outdoor golf courses. The hotel's inviting lobby features The Bistro, a... Show More

Job Requirements

  • High school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software and Microsoft Office suite
  • strong communication skills
  • problem-solving ability
  • multitasking skills
  • customer service orientation

Job Qualifications

  • High school diploma or equivalent
  • experience in hospitality or hotel front desk operations preferred
  • proficient with hotel management software
  • strong communication skills
  • excellent problem-solving abilities
  • ability to multitask effectively
  • friendly and approachable demeanor

Job Duties

  • Greet guests warmly and provide excellent customer service
  • manage check-in and check-out processes efficiently
  • handle guest inquiries and resolve complaints promptly
  • coordinate with housekeeping and maintenance staff to meet guest needs
  • manage reservations and ensure accurate record-keeping
  • process payments and handle financial transactions
  • maintain a clean and organized front desk area

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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