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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $15.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
vision coverage
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
The Courtyard Bloomington Normal hotel is a well-established hospitality provider located in Normal, IL, just a short distance from Illinois State University. Positioned conveniently near major corporate headquarters such as State Farm Insurance, Country Financial Insurance, and Mitsubishi Motors Manufacturing of America, as well as educational institutions including Illinois Wesleyan University, the hotel offers guests an excellent base for both business and leisure travel. The Bloomington Normal area is rich with cultural attractions, offering visitors opportunities to enjoy events like the Illinois Shakespeare Festival, Miller Park Zoo, and the Children’s Discovery Museum. Additionally, guests can experience fine dining, shopping at... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
- Excellent communication skills
- Ability to multitask and work under pressure
- Strong customer service orientation
- Availability to work flexible shifts including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Previous experience in hotel front desk or customer service roles preferred
- Familiarity with hotel management software and Microsoft Office suite
- Strong communication and interpersonal skills
- Ability to multitask effectively in a fast-paced environment
- Problem-solving skills with a guest-focused approach
Job Duties
- Greet guests warmly and assist with check-in and check-out processes
- Manage guest reservations and handle front desk inquiries efficiently
- Provide information about hotel features, services, and local attractions
- Coordinate with housekeeping and maintenance to fulfill guest requests promptly
- Resolve guest complaints and issues with professionalism and care
- Maintain accurate records of guest transactions and payments
- Collaborate with team members to ensure seamless hotel operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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