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Courtyard Bismarck North - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Our hotel, located in the vibrant city of Bismarck, North Dakota, is perfectly positioned near popular attractions such as the Bismarck Civic Center, Fort Lincoln State Park, Dakota Zoo, and the scenic Missouri River. We are also close to important local landmarks including Bismarck State College, the North Dakota State Capitol, St. Alexius Medical Center, and Sanford Medical Center. This prime location makes our hotel an ideal choice for both leisure and business travelers. We pride ourselves on offering a modern, state-of-the-art lobby area that provides guests with a flexible and comfortable environment for relaxation or productivity. At the heart... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software
  • Proficient in Microsoft Office suite
  • Excellent communication skills
  • Ability to multitask and work under pressure
  • Availability to work flexible shifts

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in hotel or related hospitality field preferred
  • Familiarity with hotel management software and Microsoft Office suite
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize duties effectively
  • Problem-solving and quick decision-making skills
  • Professional and friendly demeanor

Job Duties

  • Greet guests warmly and provide excellent customer service
  • Manage guest check-in and check-out processes efficiently
  • Handle guest inquiries, requests, and complaints professionally
  • Maintain accurate reservation and financial records
  • Coordinate communication between guests and hotel departments
  • Use hotel management software to process bookings and payments
  • Assist in maintaining a clean and organized front desk area

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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