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Aimbridge Hospitality

Courtyard Baltimore Washington Airport - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Courtyard Baltimore BWI Airport is a well-established hotel located in Linthicum Heights, MD, known for delivering a seamless stay experience for both business and leisure travelers. Combining comfort with convenience, this hotel is strategically positioned near key local landmarks such as Andover Park, National Electronics Museum, and the University of Maryland Baltimore County. Guests enjoy several amenities including free shuttle services to and from Baltimore/Washington International Airport (BWI), spacious hotel rooms and suites equipped with free Wi-Fi, plush bedding, and ergonomic desks. Dining options at Courtyard Baltimore BWI Airport include Starbucks coffee, American cuisine, handcrafted cocktails at The Bistro, and... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in hospitality or customer service preferred
  • Knowledge of hotel software systems
  • Ability to communicate clearly and effectively
  • Strong organizational and multitasking skills
  • Flexibility to work varying shifts including weekends and holidays
  • Positive attitude and friendly demeanor

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related hospitality field preferred
  • Familiarity with hotel management software
  • Proficient in Microsoft Office suite
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Ability to multitask and work in a fast-paced environment

Job Duties

  • Greet guests with a warm and welcoming attitude
  • Manage check-ins and check-outs efficiently
  • Handle guest inquiries and requests promptly
  • Coordinate reservations and maintain accurate records
  • Resolve guest concerns and problems quickly and professionally
  • Communicate effectively with hotel departments to ensure seamless service
  • Multitask administrative duties including financial transactions and data entry

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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