Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Courtyard Austin South is a premier hotel located just five miles from Austin-Bergstrom Airport, Circuit of the Americas, and Downtown Austin, making it one of the most convenient hotels in South Austin. This property caters to business and leisure travelers alike, offering modern amenities such as individual media pods, free WiFi, and access to the latest news, traffic, and weather updates through an interactive GoBoard4. The onsite Bistro serves healthy breakfast options, Starbucks coffee, and evening cocktails paired with a dinner menu, providing guests with versatile food and beverage choices. Guest rooms are equipped with flat-screen televisions, plush Marriott bedding,... Show More
Job Requirements
- At least 6 years progressive experience in a hotel or a related field
- or a 4-year college degree and at least 4 to 5 years of related experience
- or a 2-year college degree and at least 5 to 6 years of related experience
- Proficient in Windows operating systems
- Must have valid driver’s license for the applicable state
- Strong leadership skills
- Strong problem-solving skills
- Strong speaking, reading and writing skills
- Ability to convey information and ideas clearly
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to work well in stressful, high pressure situations
- Ability to maintain composure and objectivity under pressure
- Ability to handle workplace problems by anticipating, preventing, identifying, and solving problems as necessary
- Ability to assimilate complex data from different sources and adjust to meet needs
- Effective at listening to and resolving concerns and issues
- Ability to work with financial information and basic arithmetic
Job Qualifications
- At least 6 years progressive experience in a hotel or related field
- or a 4-year college degree and at least 4 to 5 years of related experience
- or a 2-year college degree and at least 5 to 6 years of related experience
- Proficient in Windows operating systems, company approved spreadsheets and word processing
- Valid driver’s license for the applicable state
- Strong leadership and problem-solving skills
- Strong speaking, reading and writing skills
- Ability to convey information clearly
- Ability to evaluate and select among alternative courses of action quickly
- Ability to work well in stressful, high pressure situations
- Ability to maintain composure and objectivity under pressure
- Effective in handling workplace problems including anticipating and resolving issues
- Ability to assimilate complex information from disparate sources and adjust as needed
- Effective at listening, understanding, clarifying and resolving concerns
- Ability to work with and understand financial information and basic arithmetic functions
Job Duties
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner
- Maintain high standards of personal appearance and grooming, including compliance with company dress code and wearing a name tag
- Comply with and ensure adherence to company standards and regulations to encourage safe and efficient hotel operations
- Assist in the creation and implementation of hotel annual budget plans and monitor hotel performance
- Play a pivotal role in hotel sales efforts including client meetings and hosting receptions
- Tour operating departments daily and make adjustments as needed
- Conduct weekly staff meetings and training sessions
- Hold monthly financial reviews with department managers
- Motivate, coach, counsel and discipline management personnel according to company policies
- Conduct property visits regularly and provide reports
- Inspect rooms regularly with housekeeping and engineering managers
- Ensure cleanliness and maintenance of the physical property
- Ensure employees maintain attentive, friendly, courteous and efficient interactions with guests
- Review weekly and monthly financial positions and analyze data
- Meet sales clients on the property to support sales efforts
- Maintain procedures for handling of the hotel safe and conduct audits
- Complete required corporate training modules and certifications
- Ensure scheduled meetings take place on the property
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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