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Aimbridge Hospitality

Courtyard Anaheim Convention Center - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $21.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Courtyard Anaheim Resort/Convention Center is a premier hospitality establishment located conveniently on Harbor Boulevard, renowned for its proximity to iconic destinations such as Disneyland Resort and the Anaheim Convention Center. This vibrant hotel caters to travelers seeking both leisure and business experiences, offering spacious accommodations, including family suites with bunk beds, free high-speed Wi-Fi, and modern flat-panel TVs. The Bistro, located onsite, serves as a perfect spot for guests to enjoy Starbucks drinks or hearty meals after a day of adventure or meetings. With a warm California vibe, this resort invites guests to relax and enjoy a memorable stay in... Show More

Job Requirements

  • high school diploma or equivalent
  • prior experience in hospitality or customer service roles preferred
  • basic computer skills including hotel management software knowledge
  • ability to communicate clearly and professionally
  • quick-thinking and adaptability
  • strong organizational skills
  • friendly and approachable demeanor

Job Qualifications

  • high school diploma or equivalent
  • experience in a hotel or related hospitality field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite
  • excellent communication skills
  • strong problem-solving abilities
  • ability to multitask effectively

Job Duties

  • greet guests warmly and provide excellent customer service
  • manage check-in and check-out processes efficiently
  • handle guest inquiries and requests promptly
  • coordinate with housekeeping and maintenance teams
  • manage reservations and update hotel management systems
  • process payments and maintain accurate financial records
  • resolve guest complaints and issues professionally

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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