Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Ralphs is a well-established supermarket chain based in California, and a proud member of The Kroger Company family since its merger in 1998. With over 180 stores across the state, Ralphs has become a trusted name in providing quality food products and exceptional customer service to diverse communities. As part of the Kroger family of companies, Ralphs embodies a commitment to supporting associate well-being, fostering diversity and inclusion, and upholding core values such as respect, honesty, integrity, and safety. Ralphs continues to innovate within the retail grocery space, always striving to create amazing customer experiences while maintaining a safe and... Show More
Job Requirements
- Customer service skills
- Effective communication skills
- Retail experience preferred but not required
- Ability to perform physical tasks such as bagging groceries and assisting customers
- Ability to work flexible hours including part-time schedules
- Ability to comply with safety and food handling regulations
- Ability to work in a cooperative and respectful manner in a team environment
- Must be able to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Customer service skills
- Effective communication skills
- Ability to work cooperatively in a fast-paced environment
- Ability to manage conflict in a reasonable and nonconfrontational manner
- Ability to act with honesty and integrity when handling sensitive information
- Ability to follow directions and seek assistance as needed
- Willingness to provide support to diverse customer groups including minors and individuals with special needs
Job Duties
- Bag groceries for customers at checkout ensuring five items per bag without damage
- Follow best practices for bagging items in reusable, plastic, or paper bags
- Assist customers by removing merchandise from the bottom of baskets
- Offer help to load groceries into customers' vehicles
- Perform basic shelf conditioning and ensure shelves are stocked
- Inform customers of grocery specials and promotions
- Clean spills, pick up trash inside and outside the store, and maintain cleanliness throughout
- Return merchandise to store shelves and gather shopping carts
- Handle and assemble seasonal merchandise displays
- Locate products and conduct price checks for cashiers
- Comply with safety procedures and report unsafe conditions to management
- Adhere to all food safety regulations and guidelines
- Inspect equipment for maintenance issues and report repairs
- Create a welcoming environment by assisting customers with questions
- Follow all local, state, and federal laws along with company policies
- Work cooperatively within a high-paced, sometimes stressful retail environment
- Manage conflict respectfully and professionally
- Act honestly and with integrity in handling customer and business information
- Provide support to minors, individuals with special needs, and older adults through direct interaction
- Perform essential job functions with or without reasonable accommodation
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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