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SPS-North America

Courier Specialist (Floater)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $23.00
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Work Schedule

Flexible
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Benefits

career growth
Learning and development
recognition programs
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off

Job Description

SPS is a globally recognized leader in providing innovative outsourcing solutions, specializing in Intelligent Automation such as Artificial Intelligence and Robotic Process Automation. Operating in over 22 countries, SPS offers a wide range of services including Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge, and Conference Room Management, along with cutting-edge Document Processing Services. Key clients span multiple sectors, including banking, insurance, legal, higher education, advertising, and various professional services. Many of these clients are Fortune 500 companies, underscoring SPS's capability and reputation in delivering exceptional service. Committed to employee development, SPS invests heavily in... Show More

Job Requirements

  • High school diploma or equivalent
  • 6+ months prior work experience preferred
  • ability to work assigned work hours determined by the manager
  • excellent organizational and time management skills
  • analytical abilities and aptitude in problem-solving
  • superb written and verbal communication skills
  • current knowledge or ability to learn computer-based systems required for functions of position
  • required to maintain an overall professional appearance and attitude
  • adhere to all policies and procedures required

Job Qualifications

  • High school diploma or equivalent
  • 6+ months prior work experience preferred
  • excellent organizational and time management skills
  • analytical abilities and aptitude in problem-solving
  • superb written and verbal communication skills
  • current knowledge or ability to learn computer-based systems required for position functions
  • required to maintain an overall professional appearance and attitude
  • ability to work assigned work hours determined by the manager
  • adherence to all policies and procedures required

Job Duties

  • Provides 5-star customer service to all employees in all forms of communication
  • answers all calls and provides an exceptional customer service experience for all incoming/outgoing visitors
  • assists with light facilities duties such as opening troubleshooting tickets, ordering supplies, stocking kitchens/service areas
  • receives inbound mail/packages and sorts incoming mail
  • inputs mail into chain of custody software package
  • manages outgoing mail/package transactions
  • performs duties associated with shipping and receiving of materials
  • notifies employees upon receipt of inbound deliveries
  • distributes mail/packages to company personnel
  • assists with office moves
  • assists with copy/print orders and monitors copy/print equipment for functionality
  • helps set up/take down conference rooms for meetings/events
  • proactively seeks out additional work during downtime
  • builds professional relationships with customers and other teams
  • maintains professionalism and composure when interacting with employees
  • trains back-up staff and provides guidance on policies and procedures
  • determines additional support needed when handling sensitive inquiries
  • provides reception or concierge coverage as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.