Herschend Family Entertainment logo

Country Kitchen Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $9.00 - $12.50
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Work Schedule

Flexible
Weekend Shifts

Job Description

The Dining Room Attendant position is offered within a food service environment, typically part of a restaurant or hotel property that prioritizes delivering exceptional guest experiences. The employing organization focuses on maintaining a welcoming and clean dining atmosphere for all guests, ensuring their comfort and satisfaction throughout their visit. This establishment emphasizes cleanliness, timely service, and attentiveness as key components of its operational success.

The Dining Room Attendant will report to the Country Kitchen Manager and/or Supervisor, working closely as part of a dedicated team committed to upholding high standards of hygiene and customer service. The role involves ensuring that the dining area remains orderly and appealing, which significantly contributes to the overall dining experience. Attendants will be responsible for clearing tables after guests have finished dining, wiping down chairs and tabletops with approved cleaning products, and resetting tables with the necessary glasses and silverware, ensuring each setting is perfect for the next guest.

Besides maintaining cleanliness and organization, the Dining Room Attendant will also assist in preparing and delivering room service orders, contributing to the hotel or restaurant’s in-room dining operations. This includes not only food delivery but also providing any requested amenities promptly and courteously. The role requires a proactive attitude towards daily side work duties such as sweeping and mopping the dining area floors, maintaining supplies, and contributing to the overall smooth operation of the dining service.

Given the fast-paced nature of the dining environment, the Dining Room Attendant must be able to multitask, balancing cleaning duties with guest interactions efficiently and politely. This fosters a welcoming environment where guests feel valued and cared for. The position provides an excellent opportunity for individuals seeking to grow their hospitality skills within a team-driven setting, offering exposure to service standards and guest care excellence.

The establishment encourages continuous professional development, where attendants participate in ongoing training programs designed to enhance guest service skills and overall knowledge of the hospitality industry. This ongoing training supports career growth and personal development, aligning with organizational goals to maintain high service standards.

Working as a Dining Room Attendant involves physical stamina since it requires standing and walking for extended periods. Flexibility in scheduling, including availability on weekends and holidays, is necessary to meet the operational demands of the dining service. The employer is an equal opportunity entity, adhering strictly to federal employment laws to create a fair and inclusive workplace. This guarantees all applicants are treated with respect and equality throughout the hiring process.

Job Requirements

  • Must be at least 16 years of age or older
  • must be able to walk and stand for long periods of time
  • ability to work and multitask in a fast-paced environment
  • ability to work a flexible schedule including holidays and weekends
  • ability to work in a team driven environment to ensure smooth restaurant operations

Job Qualifications

  • Must be at least 16 years of age or older
  • ability to work and multitask in a fast-paced environment
  • ability to work a flexible schedule including holidays and weekends
  • ability to work in a team driven environment to ensure smooth restaurant operations

Job Duties

  • Clear dining tables of used dishes and debris
  • wipe chairs and tabletops with an approved spray and damp cloth
  • reset tables with glasses and silverware
  • sweep and mop dining areas and complete other side work duties as instructed
  • put together room service orders and deliver them to the room
  • deliver amenities
  • maintain high standards of appearance and grooming
  • participate in training programs to continuously improve guest service skills and knowledge

Job Criteria

Experience

Entry Level (1-2 years)


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