Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.50 - $17.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
The hiring organization is a professional dry cleaning and garment care service. This company prides itself on providing high-quality cleaning and finishing services to its customers, ensuring that every garment is treated with care and precision. Established as a reliable service provider in the apparel maintenance industry, the company has built a solid reputation based on customer satisfaction, expert knowledge of fabrics, and advanced cleaning techniques. Their commitment to excellence is reflected in their staff, who are trained not only in cleaning processes but also in customer engagement and service excellence. As a part of this team, employees contribute to... Show More
Job Requirements
- one-plus year(s) direct customer service experience
- two or more years retail clothing experience
- knowledgeable of fabrics and fashion
Job Qualifications
- one-plus year(s) direct customer service experience
- two or more years retail clothing experience
- knowledgeable of fabrics and fashion
- oral communication skills
- written communication skills
- customer service
- organizational skills
- project management
- time management
- phone communication skills
- understanding of pos system
Job Duties
- provide exceptional customer service to customers
- serve as primary liaison with customers
- greet and assist all walk-in customers in the store
- meet, greet and assist all valet drive-up customers at their car
- process customer phone and personal relations
- consultatively assist customers with cleaning, stain and/or finishing needs and/or concerns
- sort and examine articles, picking out those that may need hand spotting, or stain treatment
- mark-in incoming customer orders
- identify garments to be laundered or dry cleaned, tag, mark and classify all pieces and input information into the computerized register
- consistently ensure cash drawer accuracy
- follow company’s new customer protocol
- attend company offered ongoing training and education
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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