Cottage Services Concierge

Job Overview

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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Professional Development

Job Description

The hiring establishment is a prestigious private club known for offering exceptional accommodations and services to its members and guests. This club prides itself on a high standard of excellence and attention to detail, ensuring all visitors enjoy a seamless and memorable experience during their stay on the premises. The club features well-appointed cottages and extensive amenities, designed to provide comfort, privacy, and luxury. The team at this club is dedicated to maintaining superior service quality through collaboration across various departments, aiming to exceed member expectations in every aspect of hospitality and guest relations.

The role under considerati... Show More

Job Requirements

  • ability to drive company vehicles, clean driving record
  • available to work a flexible schedule including weekends, evenings, and holidays
  • professional communication skills
  • ability to utilize software and systems to stay organized
  • confidentiality and professionalism always regarding members and guests
  • local area knowledge to fulfill inquiries, requests, and accommodations of members and guests

Job Qualifications

  • professional communication skills
  • ability to utilize software and systems to stay organized
  • confidentiality and professionalism always regarding members and guests
  • local area knowledge to fulfill inquiries, requests, and accommodations of members and guests
  • ability to drive company vehicles with a clean driving record

Job Duties

  • works in tandem with member services director and team supporting the arrival and departure experience for guests staying on site
  • regularly communicates with member services and related departments to relay cottage status for needed repairs, services, etc
  • works with member services to maintain proper reservation information including the distribution of information on cottage status to staff
  • inspects cottages to ensure housekeeping standards are being maintained
  • works closely with housekeeping team(s) to prioritize cottages
  • meet guests and provide an overview of cottage and club upon check-in
  • works closely with all club departments to determine and inform related to arrival times of guests

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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