Cottage Services Concierge

Job Overview

clock

Compensation

Type:
Hourly
Rate:
Range $14.00 - $19.00
clock

Work Schedule

Flexible
Weekend Shifts
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

The hiring establishment is a prestigious private club known for providing exceptional hospitality and exclusive experiences to its members and guests. This club operates in a resort-like setting with on-site cottages and a range of luxury amenities designed to ensure a memorable and comfortable stay for guests. The company is committed to maintaining high standards of service and attention to detail, fostering an environment that combines sophistication with a welcoming atmosphere. The club prides itself on its dedicated team that works seamlessly across departments to exceed member expectations and deliver unparalleled guest experiences.

This role is focused on supporti... Show More

Job Requirements

  • Ability to drive company vehicles (clean driving record)
  • Available to work a flexible schedule including weekends, evenings, and holidays
  • Maintain confidentiality and professionalism
  • Strong interpersonal and communication skills
  • High school diploma or equivalent

Job Qualifications

  • Professional communication skills
  • Ability to utilize software and systems to stay organized
  • Confidentiality and professionalism regarding Members and Guests
  • Local area knowledge to fulfill inquiries, requests, and accommodations of Members and Guests

Job Duties

  • Works in tandem with Member Services Director and team supporting the arrival and departure experience for guests staying on site
  • Regularly communicates with Member Services and related departments to relay cottage status for needed repairs, services, etc
  • Works with Member Services to maintain proper reservation information including the distribution of information on Cottage status to staff
  • Inspects cottages to ensure housekeeping standards are being maintained
  • Works closely with Housekeeping Team(s) to prioritize Cottages
  • Meet guests and provide an overview of Cottage and Club upon check-in
  • Works closely with all Club Departments to determine and inform related to arrival times of guests

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: