Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $22.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
401(k)
401(k) matching
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Employee assistance program
Disability insurance
Paid holidays
Job Description
Tareen Dermatology is a leading dermatology practice dedicated to providing compassionate, state-of-the-art dermatologic care to each patient. The practice emphasizes early diagnosis, patient education, and comprehensive skincare with the mission to exceed patients' expectations by delivering individualized, expert, and ethical care. Tareen Dermatology aims to be a leader in medical, surgical, and cosmetic dermatology while giving back through community service. This makes the practice a trusted name for many seeking specialized dermatologic treatments and cosmetic procedures.
The Cosmetic Receptionist/Call Center role at Tareen Dermatology is a full-time, non-exempt position essential to maintaining excellent patient experiences from the initial contac... Show More
The Cosmetic Receptionist/Call Center role at Tareen Dermatology is a full-time, non-exempt position essential to maintaining excellent patient experiences from the initial contac... Show More
Job Requirements
- High school diploma
- 2+ years experience in a customer-facing role
- Interest in esthetics and/or dermatology
- Ability to manage high call volumes
- Excellent verbal and written communication skills
- Excellent interpersonal, negotiation, and conflict resolution skills
- Excellent organizational and time management skills
- Ability to maintain integrity, professionalism, and confidentiality
- Proficient with Microsoft Office Suite or related software
- Ability to sit for prolonged periods and occasionally lift 15 pounds
Job Qualifications
- High school diploma
- 2+ years experience in a customer-experience or customer-facing role
- Interest in esthetics and/or dermatology
- Previous dermatology experience or experience in a salon/spa/esthetic setting preferred
- Excellent verbal and written communication skills
- Excellent interpersonal, negotiation, and conflict resolution skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills
- Ability to prioritize tasks and to delegate them when appropriate
- Ability to act with integrity, professionalism, and confidentiality
- Proficient with Microsoft Office Suite or related software
Job Duties
- Maintains consistent phone coverage to ensure timely response to all incoming patient calls
- Scheduling cosmetic patient visits
- Answer patient questions regarding pricing, post-care, and general business information questions
- Performing POS and checking out patients for products, services, and other items
- Enrolling patients in membership plans
- Responsible for basic product and service knowledge
- Staffing cosmetic events (estimated one per quarter)
- Filing of patient paperwork in accordance with HIPAA guidelines
- Greets and checks in patients at their scheduled visits, registers demographic information and processes payment plans and copays
- Providing general support to the cosmetic department and estheticians
- Answering phone calls from current and prospective patients
- All other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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