Tareen Dermatology PA

Cosmetic Receptionist/Call Center

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $22.00
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
401(k)
401(k) matching
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Employee assistance program
Disability insurance
Paid holidays

Job Description

Tareen Dermatology is a renowned and compassionate dermatology clinic committed to providing state-of-the-art medical, surgical, and cosmetic dermatologic care. The clinic emphasizes early diagnosis, patient education, and comprehensive skincare, striving to exceed patient expectations through individualized, expert, and ethical care. Recognized for its leadership in dermatology, Tareen Dermatology serves its community not only through clinical excellence but also by giving back through dedicated service initiatives. Their mission is centered on delivering compassionate care tailored to each patient's unique needs while maintaining the highest standards of professionalism and innovation in dermatologic treatments.

The Cosmetic Receptionist/Call Center role at Tareen Der... Show More

Job Requirements

  • High school diploma required
  • 2+ years experience in a customer-experience or customer-facing role required
  • Interest in esthetics and/or dermatology required
  • Previous dermatology experience or experience in a salon/spa/esthetic setting preferred
  • Excellent verbal and written communication skills
  • Excellent interpersonal, negotiation, and conflict resolution skills
  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Strong analytical and problem-solving skills
  • Ability to prioritize tasks and to delegate them when appropriate
  • Ability to act with integrity, professionalism, and confidentiality
  • Proficient with Microsoft Office Suite or related software

Job Qualifications

  • High school diploma
  • 2+ years experience in a customer-experience or customer-facing role
  • Interest in esthetics and/or dermatology
  • Previous dermatology experience or experience in a salon/spa/esthetic setting preferred
  • Excellent verbal and written communication skills
  • Excellent interpersonal, negotiation, and conflict resolution skills
  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Strong analytical and problem-solving skills
  • Ability to prioritize tasks and to delegate them when appropriate
  • Ability to act with integrity, professionalism, and confidentiality
  • Proficient with Microsoft Office Suite or related software

Job Duties

  • Maintains consistent phone coverage to ensure timely response to all incoming patient calls
  • Scheduling Cosmetic patient visits
  • Answer patient questions regarding pricing, post-care, and general business information questions
  • Performing POS and checking out patients for products, services, and other items
  • Enrolling patients in membership plans
  • Responsible for basic product and service knowledge
  • Staffing Cosmetic events (estimated one per quarter)
  • Filing of patient paperwork in accordance with HIPAA guidelines
  • Greets and checks in patients at their scheduled visits, registers demographic information and processes payment plans and copays
  • Providing general support to the Cosmetic Department and estheticians
  • Answering phone calls from current and prospective patients
  • All other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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