Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $9.00 - $12.00
Work Schedule
Flexible
Benefits
Advancement opportunities
flexible schedules
Medical benefits eligibility
Employee Discounts
Paid training
Positive team environment
meal discounts
Job Description
Buffalo Wild Wings is a popular American casual dining restaurant and sports bar franchise known for its vibrant atmosphere, delicious wings, and extensive selection of beverages. Established as a go-to destination for sports fans and food enthusiasts alike, Buffalo Wild Wings combines great food, compelling live sports, and a friendly environment to create memorable experiences for all guests. The company is focused on growing its presence with a commitment to creating a fun, high-energy workplace where employees can thrive and advance their careers. With a strong emphasis on teamwork, family values, and community, Buffalo Wild Wings promotes a culture that... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work flexible hours including nights, weekends, and holidays
- Experience in customer service or retail preferred
- Basic math skills
- Ability to communicate effectively with guests and team members
- Ability to stand for extended periods
- Must be able to work in a fast-paced environment
- Must be at least 18 years old
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service experience preferred
- Ability to multitask and work in a fast-paced environment
- Strong interpersonal and communication skills
- Basic math skills and ability to handle cash accurately
- Familiarity with Point of Sale (POS) systems preferred
- Ability to follow company policies and procedures
- Friendly and energetic demeanor
Job Duties
- Provide friendly welcome to incoming guests while ensuring timely seating
- Participate in company’s Mystery Shop, GEM and BARS programs
- Follow company standard for BARS program by checking guests identification
- Follow proper phone etiquette and answer phones according to Buffalo Wild Wings specifications
- Bus tables, deliver food to guests, follow FIFO guidelines, and complete other daily tasks
- Respond to customer complaints and know when to get a manager involved
- Make genuine connections and engage guests for a personalized experience
- Take payments, handle cash drawer and process credit card transactions
- Apply menu knowledge to make genuine suggestions and upsell
- Correctly enter takeout orders into Point Of Sale system
- Bag and manage takeout orders, check for accuracy
- Maintain clean and orderly cashier area and practice proper safety and sanitation
- Thank guests as they leave and solicit feedback
- Prep and portioning
- Help with expo window
- Run food
- Other duties as assigned by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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