Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $9.00 - $12.00
Work Schedule
Flexible
Benefits
Advancement opportunities
flexible schedules
Company medical benefits after eligibility
Employee Discounts
Training and development opportunities
Job Description
Buffalo Wild Wings is a renowned sports bar and casual dining restaurant chain specializing in American-style food with an emphasis on wings, beer, and a lively atmosphere that caters to sports enthusiasts and families alike. Founded in 1982, the company has grown into a favorite destination across the United States for sports fans to gather, enjoy great food, watch games on multiple screens, and experience a vibrant, engaging environment. With a strong brand presence, Buffalo Wild Wings prides itself on its commitment to quality service, a passion for sports, and fostering a community where friends and family can come together... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer-facing role preferred
- Ability to handle cash and operate point of sale systems
- Strong interpersonal and communication skills
- Ability to work well in a team environment
- Flexibility to work evenings, weekends, and holidays
- Ability to stand for extended periods
- Reliable and punctual
Job Qualifications
- High school diploma or equivalent
- Previous cash handling experience preferred
- Excellent customer service and communication skills
- Ability to multitask effectively in a fast-paced environment
- Basic knowledge of point of sale systems
- Ability to maintain professionalism and composure under pressure
- Willingness to learn and adapt to company policies and procedures
Job Duties
- Provide friendly welcome to incoming guests while ensuring timely seating
- Participation required for company’s Mystery Shop, GEM and BARS program
- Follow company standard for BARS program “Must ID anyone who looks under 40 years of age”
- Check guests identification to ensure they meet minimum age requirements for consumption of alcoholic beverages
- Follow proper phone etiquette and answer the phones according to Buffalo Wild Wings specifications
- Bus tables, deliver food to guests, follow FIFO guidelines, and complete other daily tasks
- Respond to customer complaints/concerns and know when to get a manager involved
- Make genuine connections/engage our guests so they have a personalized experience
- Take payments/handle cash drawer and process credit card transactions
- Apply menu knowledge to make genuine suggestions and upsell
- Correctly enter takeout orders into Point Of Sale system
- Bag and manage takeout orders, check for accuracy
- Maintain clean and orderly cashier area and practice proper safety and sanitation at all times
- Thank guests as they leave and solicit feedback about the quality of service they experienced, express your hope that they will return to BWWs in the future
- Prep and portioning
- Help with expo window
- Run food
- Other duties as assigned by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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