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Flight Attendant in Sandy Springs

CORPORATE TRAVEL CONSULTANT - AFTER HOURS/WEEKENDS ONLY

ADTRAV Travel Management

CORPORATE TRAVEL CONSULTANT - AFTER HOURS/WEEKENDS ONLY

Sandy Springs, GA, USA|Remote

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $23.00 - $1.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

401(k)

Job Description

ADTRAV Travel Management, established in 1977, is a leading travel management company that offers comprehensive travel solutions across the United States. With over four decades of industry experience, ADTRAV has built a strong reputation for managing corporate, government, vacation, group, meetings, and incentive travel programs effectively. The company has experienced steady growth throughout its history and is recognized as one of the top business travel management companies in the country. This legacy of reliability and extensive service offerings makes ADTRAV a trusted partner for a diverse client base seeking expert travel management services.

The company is currently seeking a Cor... Show More

Job Requirements

  • High school diploma or equivalent
  • At least 2 years of experience booking domestic and international travel
  • Experience using a GDS system, Sabre required
  • Highly knowledgeable of city, airline, hotel, and car rental codes
  • Knowledgeable of government travel requirements, visas, and passports
  • Understanding of federal travel regulations, Fly America Act and Open Skies Agreement
  • Strong computer and typing skills
  • Ability to consistently deliver excellent customer service
  • Experience with Microsoft Office suite
  • Excellent English written and verbal communication skills
  • Excellent listening skills
  • Strong attention to detail
  • Highly self-motivated and able to manage multiple priorities
  • Strong organizational and problem-solving abilities
  • Ability to communicate ideas clearly and concisely
  • Able to present a professional and positive demeanor
  • Ability to work remotely
  • Able to sit and work at a computer for extended periods
  • Able to maintain confidentiality
  • Able to work weekends only
  • Able to obtain security clearance
  • Able to pass credit, criminal, and employment reference background checks

Job Qualifications

  • High school diploma or equivalent
  • At least 2 years of experience booking domestic and international travel, complex international a plus
  • Experience using a GDS system, Sabre required, Amadeus a plus
  • Highly knowledgeable of city, airline, hotel, and car rental codes
  • Knowledgeable of government travel requirements, visas, and passports
  • Understanding of federal travel regulations, Fly America Act and Open Skies Agreement
  • Strong computer and typing skills, including the ability to navigate quickly between programs and use shortcut keys
  • Demonstrated experience learning and using technology and ability to use multiple applications and monitors at one time
  • Ability to consistently deliver excellent customer service internally and externally
  • Experience with Microsoft Office suite (Outlook, Word, Excel)
  • Excellent English written and verbal communication skills
  • Excellent listening skills
  • Strong attention to detail with emphasis on accuracy and quality
  • Highly self-motivated and able to manage multiple priorities simultaneously and complete tasks with minimal supervision
  • Strong organizational and problem-solving abilities
  • Ability to communicate ideas and concepts clearly and concisely while being open to feedback
  • Able to present a professional and positive demeanor with internal and external clients
  • Ability to work remotely and meet company home-office requirements
  • Able to sit and work at a computer for extended periods without leaving the work area
  • Able to maintain confidentiality of company and client information
  • Able to work weekends only, Saturday and Sunday, 6am-7pm or 7am-8pm CT
  • Able to obtain security clearance as required for high-security accounts
  • Able to pass credit, criminal, and employment reference background checks

Job Duties

  • Answer calls and emails promptly from clients who are requesting new travel arrangements or changes to existing itineraries
  • Utilize Sabre to book and issue airline, hotel, car, and other reservations accurately and efficiently
  • Maintain sufficient account knowledge to assist clients without delay
  • Check queues daily to ensure accuracy and that all issued tickets are complete
  • Maintain service non-stop programs such as preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals
  • Provide travel expertise to clients
  • Send quotes for international travel, break rules down to see if there are restrictions or are non-refundable, understand open skies and FAA rules
  • Meet KPIs as outlined by management, including productivity, transactions, consistent attendance and adherence to the schedule
  • Communicate with airlines on flight changes, seating, and upgrades and provide updates to the client as needed
  • Follow ADTRAV policies, procedures, and approved workflows on how to service travelers
  • Provide excellent customer service in every interaction with travelers, show empathy and be able to identify and solve traveler issues
  • Communicate effectively with other agents and employees to solve problems, gather information, and service travelers
  • Become knowledgeable in ADTRAV's industry and customer base
  • Participate in ongoing training to continuously build knowledge and skills in the industry
  • Represent ADTRAV by embracing the company values and maintaining effective working relationships with employees, partners, vendors, and clients
  • Adhere to company policies and procedures
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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