CORPORATE TRAVEL CONSULTANT - AFTER HOURS/WEEKENDS ONLY

Huntsville, AL, USA|Remote

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Range $23.00 - $1.00

Work Schedule

Flexible

Weekend Shifts

Benefits

401(k)

Job Description

ADTRAV Travel Management, established in 1977, is a reputable and experienced travel management company based in the United States. With over four decades of expertise, ADTRAV specializes in managing a wide range of travel programs including corporate, government, vacation, group, meetings, and incentive travel. The company has a proven track record of steady growth and is recognized as one of the top business travel management companies nationally, reflecting its commitment to excellence and superior service in the travel industry.

ADTRAV Travel Management is currently seeking a dedicated Corporate Travel Consultant for an After Hours/Weekend Only role. This part-time position is... Show More

Job Requirements

High school diploma or equivalent
At least 2 years of experience booking domestic and international travel
Experience using a GDS system, Sabre required
Highly knowledgeable of city, airline, hotel, and car rental codes
Knowledgeable of government travel requirements, visas, and passports
Understanding of federal travel regulations
Strong computer and typing skills
Experience with Microsoft Office suite
Excellent English communication skills
Strong attention to detail
Highly self-motivated and able to manage multiple priorities
Ability to work remotely
Able to work weekends only, Saturday and Sunday
Able to pass background checks
Able to maintain confidentiality of company and client information

Job Qualifications

High school diploma or equivalent
At least 2 years of experience booking domestic and international travel
Experience using a GDS system, Sabre required, Amadeus a plus
Highly knowledgeable of city, airline, hotel, and car rental codes
Knowledgeable of government travel requirements, visas, and passports
Understanding of federal travel regulations, Fly America Act and Open Skies Agreement
Strong computer and typing skills including ability to navigate quickly between programs using shortcut keys
Demonstrated experience learning and using technology and ability to use multiple applications and monitors simultaneously
Ability to consistently deliver excellent customer service internally and externally
Experience with Microsoft Office suite including Outlook, Word, Excel
Excellent English written and verbal communication skills
Excellent listening skills to understand and respond to traveler needs
Strong attention to detail with emphasis on accuracy and quality
Highly self-motivated and able to manage multiple priorities and complete tasks with minimal supervision
Strong organizational and problem-solving abilities
Ability to communicate ideas clearly and concisely and open to feedback
Able to present a professional and positive demeanor and work cooperatively with customers and colleagues
Ability to work remotely and meet home-office requirements
Able to sit and work at a computer for extended periods
Able to maintain confidentiality of company and client information
Able to work a weekends-only schedule, Saturday and Sunday, 6 am to 7 pm CT or 7 am to 8 pm CT
Able to obtain security clearance as required
Able to pass credit, criminal, and/or employment reference background checks

Job Duties

Answer calls and emails promptly from clients who are requesting new travel arrangements or changes to existing itineraries
Utilize Sabre to book and issue airline, hotel, car, and other reservations, accurately and efficiently
Maintain sufficient account knowledge to assist clients without delay
Check queues daily to ensure accuracy and that all issued tickets are complete
Maintain service non-stop programs such as preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals
Provide travel expertise to clients
Send quotes for international travel
break rules down to see if there are restrictions or are non-refundable, understand open skies and FAA rules
Meet KPIs as outlined by management including maintaining consistent attendance and adherence to the schedule
Communicate with airlines on flight changes, seating, and upgrades and provide updates to the client as needed
Follow ADTRAV policies, procedures, and approved workflows on how to service travelers
Provide excellent customer service in every interaction with travelers, show empathy and be able to identify and solve traveler issues
Communicate effectively with other agents and employees to solve problems, gather information, and service travelers
Become knowledgeable in ADTRAV's industry and customer base
Participate in ongoing training to continuously build knowledge and skills in the industry
Represent ADTRAV by embracing the company values and maintaining effective working relationships with employees, partners, vendors, and clients
Adhere to company policies and procedures
Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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