CORPORATE TRAVEL CONSULTANT - AFTER HOURS/WEEKENDS ONLY
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $1.00
Work Schedule
Flexible
Weekend Shifts
Benefits
401(k)
Paid Time Off
Flexible Schedule
premium pay
remote work
Job Description
ADTRAV Travel Management, established in 1977, is a leading company specializing in comprehensive corporate travel management solutions across the United States. With over four decades of experience, ADTRAV has become one of the top business travel management companies by consistently delivering exceptional service to its clients, including corporate, government, vacation, group, meetings, and incentive travel programs. The company prides itself on its steady growth, industry expertise, and the ability to cater to diverse travel needs through personalized and efficient travel planning and management.
As a Corporate Travel Consultant - After Hours/Weekend Only at ADTRAV, you will play a ... Show More
As a Corporate Travel Consultant - After Hours/Weekend Only at ADTRAV, you will play a ... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of relevant travel booking experience
- Proficiency with Sabre GDS system
- Ability to work weekends only, Saturday and Sunday, with flexible shift times
- Strong verbal and written communication skills
- Ability to work remotely
- Ability to pass credit, criminal, and employment reference checks
- Ability to obtain security clearance when required
- Ability to sit and work at a computer for extended periods
- Must maintain confidentiality of sensitive information
Job Qualifications
- High school diploma or equivalent
- At least 2 years of experience booking domestic and international travel
- Experience using a GDS system, Sabre required, Amadeus a plus
- Highly knowledgeable of city, airline, hotel, and car rental codes
- Knowledgeable of government travel requirements, visas, and passports
- Understanding of federal travel regulations, Fly America Act, and Open Skies Agreement
- Strong computer and typing skills
- Demonstrated experience learning and using technology
- Ability to consistently deliver excellent customer service
- Experience with Microsoft Office suite
- Excellent English written and verbal communication skills
- Excellent listening skills
- Strong attention to detail
- Highly self-motivated
- Strong organizational and problem-solving abilities
- Ability to communicate ideas clearly and concisely
- Able to present a professional and positive demeanor and work cooperatively
- Ability to work remotely and meet company home-office requirements
- Able to maintain confidentiality of company and client information
- Able to obtain security clearance as required
- Able to successfully pass background checks
Job Duties
- Answer calls and emails promptly from clients requesting new travel arrangements or changes to existing itineraries
- Utilize Sabre to book and issue airline, hotel, car, and other reservations accurately and efficiently
- Maintain sufficient account knowledge to assist clients without delay
- Check queues daily to ensure accuracy and that all issued tickets are complete
- Maintain service non-stop programs such as preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals
- Provide travel expertise to clients
- Send quotes for international travel and check rules for restrictions or non-refundable fares
- Meet KPIs including productivity and attendance
- Communicate with airlines about flight changes, seating, and upgrades
- Follow ADTRAV policies and approved workflows
- Provide excellent customer service with empathy and problem-solving
- Communicate effectively with other agents and employees
- Become knowledgeable in ADTRAV's industry and customer base
- Participate in ongoing training
- Represent ADTRAV by embracing company values and maintaining effective working relationships
- Adhere to company policies and procedures
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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