CORPORATE TRAVEL CONSULTANT - AFTER HOURS/WEEKENDS ONLY
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $1.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
401(k)
Job Description
ADTRAV Travel Management, established in 1977, is a leading travel management company with over four decades of experience specializing in corporate, government, vacation, group, meetings, and incentive travel programs throughout the United States. Known for its strong steady growth and reputation, ADTRAV ranks among the top business travel management organizations nationwide. The company distinguishes itself through tailored travel solutions, customer-centric service, and a deep understanding of industry standards and regulations. ADTRAV provides innovative and efficient travel services by leveraging advanced booking technology and knowledge of complex travel requirements, holding long-standing partnerships with preferred vendors and travel industry leaders.
The Cor... Show More
The Cor... Show More
Job Requirements
- High school diploma or equivalent
- at least 2 years of experience booking domestic and international travel
- experience using a GDS system, Sabre required
- knowledge of government travel regulations, visas, and passports
- ability to work a weekends only schedule, Saturday and Sunday, 6am-7pm CT or 7am-8pm CT
- able to obtain security clearance as required
- able to successfully pass credit, criminal, and employment reference background check
- ability to maintain confidentiality of company and client information
- ability to work remotely according to company home-office requirements
- strong computer and typing skills
- ability to sit and work at a computer for extended periods of time
Job Qualifications
- High school diploma or equivalent
- minimum 2 years of experience booking domestic and international travel
- experience using a GDS system, Sabre required, Amadeus a plus
- highly knowledgeable of city, airline, hotel, and car rental codes
- knowledgeable of government travel requirements, visas, and passports
- understanding of federal travel regulations such as Fly America Act and Open Skies Agreement
- strong computer and typing skills
- demonstrated ability to use multiple applications and monitors
- ability to deliver excellent customer service internally and externally
- experience with Microsoft Office suite
- excellent English written and verbal communication skills
- excellent listening skills
- strong attention to detail
- highly self-motivated and able to manage multiple priorities
- strong organizational and problem-solving skills
- ability to communicate ideas clearly and openly receive feedback
- professional and positive demeanor with customers
- ability to work remotely
- able to sit for extended periods
- able to maintain confidentiality
- availability to work weekend schedules
- able to obtain security clearance
- successful background checks
Job Duties
- Answer calls and emails promptly from clients requesting new travel arrangements or changes to existing itineraries
- utilize Sabre to book and issue airline, hotel, car, and other reservations accurately and efficiently
- maintain sufficient account knowledge to assist clients without delay
- check queues daily to ensure accuracy and completion of all issued tickets
- maintain service non-stop programs such as preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals
- provide travel expertise to clients
- send quotes for international travel including breaking down rules for restrictions and non-refundable tickets
- meet KPIs including productivity and transaction goals
- communicate with airlines on flight changes, seating, and upgrades and update clients as needed
- follow ADTRAV policies, procedures, and approved workflows
- provide excellent customer service with empathy and problem-solving
- communicate effectively with other agents and employees to resolve issues
- become knowledgeable in ADTRAV's industry and customer base
- participate in ongoing training to build skills
- represent ADTRAV by maintaining effective relationships
- adhere to company policies and procedures
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: